{"id":1094,"date":"2016-08-25T09:16:28","date_gmt":"2016-08-25T07:16:28","guid":{"rendered":"https://cross-border-magazine.com/cn/?p=1094"},"modified":"2022-04-22T09:30:25","modified_gmt":"2022-04-22T07:30:25","slug":"customers-know-enough-rights-cross-border-shopping","status":"publish","type":"post","link":"https://cross-border-magazine.com/cn/customers-know-enough-rights-cross-border-shopping/","title":{"rendered":"Which barriers do customers still face when shopping cross-border?"},"content":{"rendered":"<p>The European Commission yearly researches and publishes the situation and behaviour of consumers in the Digital Single Market in its <a href=\"http://ec.europa.eu/consumers/consumer_evidence/consumer_scoreboards/11_edition/index_en.htm\">Consumer Scoreboard</a>.  Both consumers and businesses are benefitting from the increasing number and volume of online sales. However, many barriers remain. According to the Consumer Conditions Scoreboard, only 12% of businesses sell online to consumers in other EU countries. Consumers continue to feel considerably more confident buying online from their own country (61%) than from other EU countries (38%).</p>\n<p><strong>Why? This Infographic sums up some of the possible reasons:</strong></p>\n<p><a href=\"https://cross-border-magazine.com/wp-content/uploads/2016/08/Consumer-scoreboard.jpg\" rel=\"attachment wp-att-1095\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-medium wp-image-1095\" src=\"https://cross-border-magazine.com/wp-content/uploads/2016/08/Consumer-scoreboard-115x300.jpg\" alt=\"Consumer scoreboard\" width=\"115\" height=\"300\" srcset=\"https://cross-border-magazine.com/wp-content/uploads/2016/08/Consumer-scoreboard-115x300.jpg 115w, https://cross-border-magazine.com/wp-content/uploads/2016/08/Consumer-scoreboard-768x2012.jpg 768w, https://cross-border-magazine.com/wp-content/uploads/2016/08/Consumer-scoreboard-391x1024.jpg 391w, https://cross-border-magazine.com/wp-content/uploads/2016/08/Consumer-scoreboard.jpg 2473w\" sizes=\"auto, (max-width: 115px) 100vw, 115px\" /></a></p>\n","protected":false},"excerpt":{"rendered":"<p>The European Commission yearly researches and publishes the situation and behaviour of consumers in the Digital Single Market in its Consumer Scoreboard.  Both consumers and businesses are benefitting from the increasing number...</p>\n","protected":false},"author":3,"featured_media":1096,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[2],"tags":[],"class_list":["post-1094","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-marketing"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https://yoast.com/product/yoast-seo-wordpress/ -->\n<title>Which barriers do customers still face when shopping cross-border? - Cross-Border Magazine</title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" />\n<link rel=\"canonical\" href=\"https://cross-border-magazine.com/cn/customers-know-enough-rights-cross-border-shopping/\" />\n<meta name=\"twitter:label1\" content=\"Written by\" />\n\t<meta name=\"twitter:data1\" content=\"Jeroen Leenders\" />\n<script type=\"application/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\/\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\/\\/cross-border-magazine.com\\/customers-know-enough-rights-cross-border-shopping\\/#article\",\"isPartOf\":{\"@id\":\"https:\\/\\/cross-border-magazine.com\\/customers-know-enough-rights-cross-border-shopping\\/\"},\"author\":{\"name\":\"Jeroen Leenders\",\"@id\":\"https:\\/\\/cross-border-magazine.com\\/#\\/schema\\/person\\/5e515a48347b49e7f7c75bf629c288cb\"},\"headline\":\"Which barriers do customers still face when shopping 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