{"id":105,"count":20,"description":"Zalando is a well-established online fashion platform in Europe, dealing with thousands of customer queries every day. The fashion platform was founded in 2008 in Berlin. It all started when one of Zalando’s founders, David Schneider, put his phone number on the website in 2008, and since then, Zalando’s customer care has grown into a key factor of the organisation. Customer satisfaction is one of the main cornerstones of the organisation and customer care is an important aspect to influence that. Satisfaction is not produced from customer care alone, but rather an effort from everyone. A customer care team is very close to the customer since they are always in contact with them through various channels. The fashion platform aims to connect customers, brands and partners all over Europe.\r\n\r\nDoing so, Zalando conquered new markets in Europe. First, it launched in Austria and Switzerland. The Netherlands was the first non-German speaking market in 2010 that was started. These days, Zalando is active in 15 European markets, offering its customers local payment options and collaborating with local service providers.","link":"https://cross-border-magazine.com/cn/tag/zalando/","name":"Zalando","slug":"zalando","taxonomy":"post_tag","meta":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.1 - https://yoast.com/product/yoast-seo-wordpress/ -->\n<title>Zalando Archives - Cross-Border Magazine</title>\n<meta name=\"description\" content=\"Zalando is a well-established fashion platform in Europe e-commerce, dealing with thousands of online customer queries every day.\" />\n<meta name=\"robots\" content=\"noindex, follow\" />\n<script type=\"application/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\/\\/schema.org\",\"@graph\":[{\"@type\":\"CollectionPage\",\"@id\":\"https:\\/\\/cross-border-magazine.com\\/tag\\/zalando\\/\",\"url\":\"https:\\/\\/cross-border-magazine.com\\/tag\\/zalando\\/\",\"name\":\"Zalando Archives - Cross-Border Magazine\",\"isPartOf\":{\"@id\":\"https:\\/\\/cross-border-magazine.com\\/#website\"},\"description\":\"Zalando is a well-established fashion platform in Europe e-commerce, dealing with thousands of online customer queries every day.\",\"breadcrumb\":{\"@id\":\"https:\\/\\/cross-border-magazine.com\\/tag\\/zalando\\/#breadcrumb\"},\"inLanguage\":\"zh-CN\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\/\\/cross-border-magazine.com\\/tag\\/zalando\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\/\\/cross-border-magazine.com\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Zalando\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\/\\/cross-border-magazine.com\\/#website\",\"url\":\"https:\\/\\/cross-border-magazine.com\\/\",\"name\":\"Cross-Border Magazine\",\"description\":\"Platform for cross-border e-commerce\",\"publisher\":{\"@id\":\"https:\\/\\/cross-border-magazine.com\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\/\\/cross-border-magazine.com\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"zh-CN\"},{\"@type\":\"Organization\",\"@id\":\"https:\\/\\/cross-border-magazine.com\\/#organization\",\"name\":\"Cross-Border Magazine\",\"url\":\"https:\\/\\/cross-border-magazine.com\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"zh-CN\",\"@id\":\"https:\\/\\/cross-border-magazine.com\\/#\\/schema\\/logo\\/image\\/\",\"url\":\"https:\\/\\/cross-border-magazine.com\\/wp-content\\/uploads\\/2026\\/07\\/cbm-logo-2024-white-black-background.png\",\"contentUrl\":\"https:\\/\\/cross-border-magazine.com\\/wp-content\\/uploads\\/2026\\/07\\/cbm-logo-2024-white-black-background.png\",\"width\":686,\"height\":242,\"caption\":\"Cross-Border Magazine\"},\"image\":{\"@id\":\"https:\\/\\/cross-border-magazine.com\\/#\\/schema\\/logo\\/image\\/\"},\"sameAs\":[\"https:\\/\\/www.facebook.com\\/crossbordermagazine\\/\",\"https:\\/\\/x.com\\/CrossBorderMag\",\"https:\\/\\/www.linkedin.com\\/company\\/cross-border-magazine\"]}]}</script>\n<!-- / Yoast SEO plugin. -->","yoast_head_json":{"title":"Zalando 档案 - 《跨境杂志","description":"Zalando is a well-established fashion platform in Europe e-commerce, dealing with thousands of online customer queries every day.","robots":{"index":"noindex","follow":"follow"},"schema":{"@context":"https://schema.org","@graph":[{"@type":"CollectionPage","@id":"https://cross-border-magazine.com/cn/tag/zalando/","url":"https://cross-border-magazine.com/cn/tag/zalando/","name":"Zalando Archives - Cross-Border Magazine","isPartOf":{"@id":"https://cross-border-magazine.com/cn/#website"},"description":"Zalando is a well-established fashion platform in Europe e-commerce, dealing with thousands of online customer queries every day.","breadcrumb":{"@id":"https://cross-border-magazine.com/cn/tag/zalando/#breadcrumb"},"inLanguage":"zh-CN"},{"@type":"BreadcrumbList","@id":"https://cross-border-magazine.com/cn/tag/zalando/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https://cross-border-magazine.com/cn/"},{"@type":"ListItem","position":2,"name":"Zalando"}]},{"@type":"WebSite","@id":"https://cross-border-magazine.com/cn/#website","url":"https://cross-border-magazine.com/cn/","name":"Cross-Border Magazine","description":"Platform for cross-border e-commerce","publisher":{"@id":"https://cross-border-magazine.com/cn/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https://cross-border-magazine.com/cn/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"zh-CN"},{"@type":"Organization","@id":"https://cross-border-magazine.com/cn/#organization","name":"Cross-Border Magazine","url":"https://cross-border-magazine.com/cn/","logo":{"@type":"ImageObject","inLanguage":"zh-CN","@id":"https://cross-border-magazine.com/cn/#/schema/logo/image/","url":"https://cross-border-magazine.com/wp-content/uploads/2026/07/cbm-logo-2024-white-black-background.png","contentUrl":"https://cross-border-magazine.com/wp-content/uploads/2026/07/cbm-logo-2024-white-black-background.png","width":686,"height":242,"caption":"Cross-Border Magazine"},"image":{"@id":"https://cross-border-magazine.com/cn/#/schema/logo/image/"},"sameAs":["https://www.facebook.com/crossbordermagazine/","https://x.com/CrossBorderMag","https://www.linkedin.com/company/cross-border-magazine"]}]}},"_links":{"self":[{"href":"https://cross-border-magazine.com/cn/wp-json/wp/v2/tags/105","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https://cross-border-magazine.com/cn/wp-json/wp/v2/tags"}],"about":[{"href":"https://cross-border-magazine.com/cn/wp-json/wp/v2/taxonomies/post_tag"}],"wp:post_type":[{"href":"https://cross-border-magazine.com/cn/wp-json/wp/v2/posts?tags=105"}],"curies":[{"name":"wp","href":"https://api.w.org/{rel}","templated":true}]}}