{"id":5813,"date":"2020-06-16T16:36:37","date_gmt":"2020-06-16T14:36:37","guid":{"rendered":"https://cross-border-magazine.com/de/?p=5813"},"modified":"2022-05-30T14:08:38","modified_gmt":"2022-05-30T12:08:38","slug":"covid-19-impact-on-fulfillment","status":"publish","type":"post","link":"https://cross-border-magazine.com/de/covid-19-impact-on-fulfillment/","title":{"rendered":"COVID-19 impact on fulfillment"},"content":{"rendered":"\n
\"fulfillment\"
\n\n\n\n

The resounding message to stopping the spread of COVID-19 is to limit contact with people. This effort is impacting the fulfillment and delivery of large shipments according to Convey.

\n\n\n\n

The fulfillment time for freight packages increased with 433% in May. The time increased to 75.2 hours on average from 14.1 hours in April. Freight items are large items or a collection of boxes shipped on one pallet, moving as a group. The fulfillment time is the length of time from when a shopper purchases a product to when the order is picked up by the carrier for delivery.

\n\n\n\n
On-time deliveries
\n\n\n\n

In May, the shipment volume increased with 49% year over year. However, this is less than the 60% increase which happened in April. Overall, on-time deliveries decreased from 79% in April to 75% of orders delivered on time in May. On-time deliveries for freight shipments decreased as well. In April, 71% of freight shipments were delivered on time. This percentage decreased to 66% in May.

\n\n\n\n

The biggest decline in on-time deliveries was at UPS. The on-time rates at UPS dipped from 81% in April to 75% in May. In addition, FedEx also experienced a slight dip from 77% in April to 75% in May.

\n\n\n\n
Negative customer feedback
\n\n\n\n

Negative feedback among customers has also increased. 41% of customers reported that they had a negative delivery experience in May, compared to 33% in April. However, proactive communication about delivery issues have helped the decrease of negative customer feedback.

\n\n\n\n

In addition, Convey explains that 49% of consumers would abandon their cart simply due to a mismatch between their expectations for the delivery date and the actual delivery date. On the other hand, 60% of shoppers are willing to give retailers 3-4 additional days to ship their orders.

\n","protected":false},"excerpt":{"rendered":"

The resounding message to stopping the spread of COVID-19 is to limit contact with people. This effort is impacting the fulfillment and delivery of large shipments according to Convey. The...

\n","protected":false},"author":8,"featured_media":5816,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[3,792],"tags":[],"class_list":["post-5813","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-logistics","category-trends"],"acf":[],"yoast_head":"\nCOVID-19 impact on fulfillment - Cross-Border Magazine\n\n\n\n\n\t\n\t\n\t\n\n","yoast_head_json":{"title":"Auswirkungen von COVID-19 auf die Erfüllung der Anforderungen - Cross-Border Magazine","description":"The resounding message to stopping the spread of COVID-19 is to limit contact with people. This effort is impacting the fulfillment.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https://cross-border-magazine.com/de/covid-19-impact-on-fulfillment/","twitter_misc":{"Written by":"Sanne Leenders","Est. reading time":"1 minute"},"schema":{"@context":"https://schema.org","@graph":[{"@type":"Article","@id":"https://cross-border-magazine.com/de/covid-19-impact-on-fulfillment/#article","isPartOf":{"@id":"https://cross-border-magazine.com/de/covid-19-impact-on-fulfillment/"},"author":{"name":"Sanne Leenders","@id":"https://cross-border-magazine.com/de/#/schema/person/c7cbf65fff5c5adad7aa8d071010d877"},"headline":"COVID-19 impact on fulfillment","datePublished":"2020-06-16T14:36:37+00:00","dateModified":"2022-05-30T12:08:38+00:00","mainEntityOfPage":{"@id":"https://cross-border-magazine.com/de/covid-19-impact-on-fulfillment/"},"wordCount":281,"publisher":{"@id":"https://cross-border-magazine.com/de/#organization"},"image":{"@id":"https://cross-border-magazine.com/de/covid-19-impact-on-fulfillment/#primaryimage"},"thumbnailUrl":"https://cross-border-magazine.com/wp-content/uploads/2020/06/delivery-man-wearing-a-face-mask-carrying-boxes-4391478-scaled.jpg","articleSection":["Logistics","Trends"],"inLanguage":"de-DE"},{"@type":"WebPage","@id":"https://cross-border-magazine.com/de/covid-19-impact-on-fulfillment/","url":"https://cross-border-magazine.com/de/covid-19-impact-on-fulfillment/","name":"COVID-19 impact on fulfillment - Cross-Border Magazine","isPartOf":{"@id":"https://cross-border-magazine.com/de/#website"},"primaryImageOfPage":{"@id":"https://cross-border-magazine.com/de/covid-19-impact-on-fulfillment/#primaryimage"},"image":{"@id":"https://cross-border-magazine.com/de/covid-19-impact-on-fulfillment/#primaryimage"},"thumbnailUrl":"https://cross-border-magazine.com/wp-content/uploads/2020/06/delivery-man-wearing-a-face-mask-carrying-boxes-4391478-scaled.jpg","datePublished":"2020-06-16T14:36:37+00:00","dateModified":"2022-05-30T12:08:38+00:00","description":"The resounding message to stopping the spread of COVID-19 is to limit contact with people. This effort is impacting the fulfillment.","breadcrumb":{"@id":"https://cross-border-magazine.com/de/covid-19-impact-on-fulfillment/#breadcrumb"},"inLanguage":"de-DE","potentialAction":[{"@type":"ReadAction","target":["https://cross-border-magazine.com/de/covid-19-impact-on-fulfillment/"]}]},{"@type":"ImageObject","inLanguage":"de-DE","@id":"https://cross-border-magazine.com/de/covid-19-impact-on-fulfillment/#primaryimage","url":"https://cross-border-magazine.com/wp-content/uploads/2020/06/delivery-man-wearing-a-face-mask-carrying-boxes-4391478-scaled.jpg","contentUrl":"https://cross-border-magazine.com/wp-content/uploads/2020/06/delivery-man-wearing-a-face-mask-carrying-boxes-4391478-scaled.jpg","width":2560,"height":1706},{"@type":"BreadcrumbList","@id":"https://cross-border-magazine.com/de/covid-19-impact-on-fulfillment/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https://cross-border-magazine.com/de/"},{"@type":"ListItem","position":2,"name":"COVID-19 impact on fulfillment"}]},{"@type":"WebSite","@id":"https://cross-border-magazine.com/de/#website","url":"https://cross-border-magazine.com/de/","name":"Cross-Border Magazine","description":"Platform for cross-border e-commerce","publisher":{"@id":"https://cross-border-magazine.com/de/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https://cross-border-magazine.com/de/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"de-DE"},{"@type":"Organization","@id":"https://cross-border-magazine.com/de/#organization","name":"Cross-Border Magazine","url":"https://cross-border-magazine.com/de/","logo":{"@type":"ImageObject","inLanguage":"de-DE","@id":"https://cross-border-magazine.com/de/#/schema/logo/image/","url":"https://cross-border-magazine.com/wp-content/uploads/2026/07/cbm-logo-2024-white-black-background.png","contentUrl":"https://cross-border-magazine.com/wp-content/uploads/2026/07/cbm-logo-2024-white-black-background.png","width":686,"height":242,"caption":"Cross-Border Magazine"},"image":{"@id":"https://cross-border-magazine.com/de/#/schema/logo/image/"},"sameAs":["https://www.facebook.com/crossbordermagazine/","https://x.com/CrossBorderMag","https://www.linkedin.com/company/cross-border-magazine"]},{"@type":"Person","@id":"https://cross-border-magazine.com/de/#/schema/person/c7cbf65fff5c5adad7aa8d071010d877","name":"Sanne Leenders","image":{"@type":"ImageObject","inLanguage":"de-DE","@id":"https://secure.gravatar.com/avatar/216a364b164f0293a750de68946c1703e185caff82f8bec7f6a213a9c4989d4f?s=96&d=mm&r=g","url":"https://secure.gravatar.com/avatar/216a364b164f0293a750de68946c1703e185caff82f8bec7f6a213a9c4989d4f?s=96&d=mm&r=g","contentUrl":"https://secure.gravatar.com/avatar/216a364b164f0293a750de68946c1703e185caff82f8bec7f6a213a9c4989d4f?s=96&d=mm&r=g","caption":"Sanne Leenders"},"url":"https://cross-border-magazine.com/de/author/s-leenders/"}]}},"_links":{"self":[{"href":"https://cross-border-magazine.com/de/wp-json/wp/v2/posts/5813","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https://cross-border-magazine.com/de/wp-json/wp/v2/posts"}],"about":[{"href":"https://cross-border-magazine.com/de/wp-json/wp/v2/types/post"}],"author":[{"embeddable":true,"href":"https://cross-border-magazine.com/de/wp-json/wp/v2/users/8"}],"replies":[{"embeddable":true,"href":"https://cross-border-magazine.com/de/wp-json/wp/v2/comments?post=5813"}],"version-history":[{"count":1,"href":"https://cross-border-magazine.com/de/wp-json/wp/v2/posts/5813/revisions"}],"predecessor-version":[{"id":5817,"href":"https://cross-border-magazine.com/de/wp-json/wp/v2/posts/5813/revisions/5817"}],"wp:featuredmedia":[{"embeddable":true,"href":"https://cross-border-magazine.com/de/wp-json/wp/v2/media/5816"}],"wp:attachment":[{"href":"https://cross-border-magazine.com/de/wp-json/wp/v2/media?parent=5813"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https://cross-border-magazine.com/de/wp-json/wp/v2/categories?post=5813"},{"taxonomy":"post_tag","embeddable":true,"href":"https://cross-border-magazine.com/de/wp-json/wp/v2/tags?post=5813"}],"curies":[{"name":"wp","href":"https://api.w.org/{rel}","templated":true}]}}