The European Commission released its 2019 edition of the Consumer Conditions Scoreboard. It shows that the overall gap in consumer conditions is narrowing between the different regions of the EU. Consumers are more aware of their environmental footprint and consumer rules enable trust in the marketplace. Věra Jourová, EU Commissioner for Justice, Consumers and Gender
Price-comparison sites call for new Google Shopping probe
Last week, price-comparison websites hit out at Google's shopping service. Google Shopping has been attacked by 41 price-comparison companies in Europe, which have called on the European Commission to reopen an investigation into Google. A previous fine of €2.4 billion was landed on Google earlier. In a letter sent to Competition Commissioner Margrethe Vestager, the websites
Japanese Marketplace app Mercari brings cross-border C2C sales to over 100 countries
Mid-November, the Japanese marketplace app Mercari began offering cross-border sales through its consumer-to-consumer (C2C) marketplace app. It did this in partnership with Buyee, a proxy service for cross-border e-commerce. Mercari is Japan’s largest C2C marketplace, with approximately 14 million monthly users, a gross merchandise value (GMV) of approximately 530.7 billion
New record high cyber weekend spendings in the US
In the United States, the Cyber weekend - again - reached new heights. On Black Friday, turnover in the US reached at least 7.4 billion dollars. This is an increase of 1.2 billion dollars. On average, spendings reached a record high 168 dollar per order, an increase of 5.9% compared to 2018. Popular products involved gadgets and toys with Frozen 2 and Paw Patrol theme. The
Superdry turns to ZigZag Global to manage ‘Peak’ Returns
British fashion brand Superdry has launched on ZigZag Global’s returns solution to handle all its e-commerce returns ahead of the expected surge in sales in the holiday period. Operating through 515 branded locations in 46 countries, Superdry is a growing worldwide presence with a foothold on the UK high street. The fashion brand invests in customer experience with a focus