Last month, shoppers continued to shop online, with e-commerce surging at a pace that slowed only slightly as shops reopened. However, the figures suggest while online sales took off, in-store non-food sales were down by more than a quarter compared to last year. According to the latest BRC-KPMG Retail Sales Monitor, the overall retail sales grew by 3.2% in total, compared to
Europeans will keep shopping online
Retailers worldwide are going through a turbulent period. All offline activity was largely halted by the COVID-19 crisis, while online shopping skyrocketed. Over a quarter of European consumers will remain shopping more than they did before the COVID-19 outbreak. 56% have bought three or more products online per month during COVID-19 according to Capterra. 96% of European
Online shoppers demand that brands be more environmentally friendly
Over the last few months, consumers have started to move to e-commerce. The temporary closure of physical stores has provided the opportunity for consumers to re-evaluate their shopping habits. Therefore, consumers have become more conscious and more aware of the environmental impact of their purchases. Conscious consumer A report from LiveArea and PFS goes on to say
E-commerce Germany: shipping in 2020
According to ParcelLab, online retailers in Germany should better inform their customers about the status of their online purchase. The study showed that one in four German e-commerce companies only send a single mail after checkout. ParcelLab says these numbers are especially problematic in current times of uncertainty. Room for improvement In 2018, ParcelLab published
Cross-border expansion in Europe is becoming more difficult
The very essence of the European Union is the borderless trade of goods and services. It has been built upon free movement of goods, services, capital, and labour between EU-countries. This objective is also what lies at a Digital Single Market. This concept has become more important than ever because of the continued upward trend in e-commerce. However, over half of online