Salesupply, worldwide specialized partner of many e-commerce companies in the logistics fulfilment and customer care industry, opens a new fulfilment location in London Heathrow. This additional service offers many strategic advantages for cross-border retailers, such as a faster delivery, lower shipping- and return costs and a decrease in costs for customer service. The new location makes it easier, faster and affordable for online (r)etailers to start selling in the United Kingdom.
Faster and cheaper shipping
Local shipments make selling online in the United Kingdom attractive. With this new logistics hub, Salesupply is enabled to offer retailers the possibility of fast shipping paired with low shipping costs throughout the United Kingdom. This way, shipping locally to the consumer is a lot cheaper compared to cross-border shipping. Research shows that short delivery times result in a reduction of customer-contact moments, due to a shortened period in which they can ask a question.
In addition to the new location in the UK, Salesupply offers its logistics services in the Netherlands, Germany, the United States and China as well. From these locations, packages can be delivered all over the world, while the online retailer can manage its logistic process from a single system. This way, Salesupply provides complete control over the stock, fulfillment process and delivery worldwide. Ludo Verlinden, Business Development Manager at Salesupply, says: “Cross-Border Fulfillment is nothing more than a better customer experience. We call this the Delivery Experience, which goes hand in hand with reducing costs and creating a pleasant, easy delivery.”
To improve the Delivery Experience, local stock can be delivered via the Salesupply Fulfillment location London Heathrow with a Delivery Window. Verlinden: “This means that the customer will receive a message with a period of approximately 2 hours in which the order will be delivered. Our new logistics hub is strategically located so that we can provide ‘same day’ to ‘two-hour’ delivery in London in the near future.”
Now that the Brexit is getting close, it is becoming increasingly important for (r)etailers to start thinking about how they are going to manage the storing of their stock. The Salesupply Fulfilment location London Heathrow plays an important role in providing a solution. With more than 8 years of local experience in the United Kingdom and extensive knowledge of the (cross-border) e-commerce market, Salesupply supports online sellers with the upcoming Brexit-related difficulties.