These days, customer experience is the key factor in winning the battle online! This ultimately means smooth and fast delivery, and providing an excellent customer service level. In addition, knowing who your customer is and what they expect from you is also of great importance. This year, Salesupply conducted research to present to you some interesting insights about
The key to the future: personalised customer experience
Marc Erra is the CEO of Oct8ne, a customer support service provider originating from the United States. With tons of experience in marketing and e-commerce businesses, he knows his way around the online world. Erra has been leading the launch of Oct8ne in Spain and Italy, and is currently focused on expanding the business to the United Kingdom and the Netherlands. We meet up in
Ranpak introduces PadPak Guardian™
Heerlen, The Netherlands (May 14, 2020)The leading international manufacturer and supplier of environmentally friendly packaging materials has developed an entirely new small-footprint packaging solution that uses 100% curbside recyclable materials. Ranpak’s new PadPak Guardian™ converter allow users to replace plastic packaging with a range of curbside-recyclable paper
Sustainability in e-commerce is here to stay
Online consumer demands are changing the e-commerce market in various fields. Webshops have to constantly deal with innovations in various departments of their business to keep up with consumers’ wishes. A hot topic in this changing environment is sustainability. This is here to stay, as consumers demand more eco-friendly solutions in the production and packaging of their
Ranpak 2019 Environment, Social, and Governance Impact Report
Author: Ranpak We at Ranpak are proud to release our 2019 ESG (Environment, Social, and Governance) Impact Report. Ranpak is a leading provider of environmentally sustainable, systems-based, product protection solutions for e-commerce and industrial supply chains. Our mission is to help improve supply chain performance and cost while reducing environmental impact, by