Customers are getting more and more demanding, meaning customer service continues to evolve each day to adapt to new client needs. When the need for immediacy arose, companies promoted livechats over email responses, forms or calls. Customers didn’t want to wait to have their issues resolved. This is exactly why automation has become another essential aspect of customer
Global consumer brands not yet optimising their Amazon.ae presence
50 consumer brands selling on Amazon.ae reviewed, average score of only 40% against a list of best practice criteria with beauty brand CeraVe the top performer. 6th May 2021, United Arab Emirates – Global marketplace seller Pattern has analysed 50 consumer brands selling on Amazon.ae to understand and create a benchmark for best practice on the platform. The analysis has
Oct8ne introduces its new chatbot model to increase sales
Its configuration is very simple and completely customizable for each business.It integrates with APIs to automate any administrative process.47% of users who make purchases online would be willing to do so using a bot. For years, chatbots have been one of the e-commerce trends attracting the most attention within the sector. Automation promises great benefits: it reduces
Webinar: Marketplace trends & cross-border fulfillment
What is the complexity of cross-border shipping and how to succeed at it? Join ChannelEngine and our partner byrd at the virtual session on April 22, 14.00 (GMT+1) and learn about the marketplace trends in 2021 & operational challenges to help online sellers scale their business internationally. Reserve your seat now: https://my.demio.com/ref/9dzxwo4dyhOwyh4W
Ranpak Earns Full FSC® Certification for its Paper Packaging Products
The designation further demonstrates the Company’s mission to ‘Deliver a Better World™’ with its circular, recyclable packaging solutions for companies worldwide. Ranpak Holdings Corp. (“Ranpak”) (NYSE: PACK), a global leader of environmentally sustainable, paper-based packaging solutions for e-commerce and industrial supply chains, today announced that all of its