Cross-border e-commerce is growing rapidly. This offers lots of opportunities for e-commerce players but requires focus. Just like personal relationships, buying online involves a leap of faith. It is unlikely your target audience abroad knows your brand. Making sure your brand or business is trusted is crucial for international success. We tend to be more trusting
Zalando starts 2019 with strong growth
In the first quarter of 2019, Zalando successfully expanded its customer reach. The number of active customers increased by 14.1% to 27.2 million and site visits increased by 29.5% to 924 million. Customers ordered more frequently and customer satisfaction is higher than ever before. Introducing Zalando Plus The popular fashion platform plans to further strengthen this
It’s almost time! Geoblocking regulation on its way
Starting December 3rd, it is forbidden for web shops to exclude or discriminate consumers based on their location. This has some implications for your shop. Research performed by the European Commission concludes that 36 percent of all European web shops do not sell cross-border. 27 percent of these web shops does this to prevent cross-border deliveries. 22 percent aims to not
European eDelivery Index 2017: State of European Delivery & Returns Market
Radial, working in omnichannel commerce technology and operations to enable brands and retailers to exceed retail customers expectations, published the 2017 European eDelivery Index. The aim of this research is to help retailers improve their offering and how this looks in the largest European markets: Germany, France, The UK, Italy, and Spain. Findings show that delivery is
Expert Panel: “Marketplaces are the future of online retail”
This panel previously appeared in Cross-Border Magazine Nr.4, October 2017 If the branding is right, customers will desire the products and be driven to buy them, even if the brand’s webshop does not offer localised e-commerce services. Malcolm Scovil – Director of Marketing at Tophatter YES Marketplaces are forecast to witness 40% of all e-commerce revenue by 2020 and