For the past 25 years, Intershop has been engineering digital business for ambitious B2B and B2C companies around the world. During these years, they have written many articles and whitepapers on vision, strategy, and solutions, focusing on B2B and Wholesale. These articles are now bundles in two eBooks, called "Engineering Digital Commerce in B2B and Wholesale, Part 1 &
Intershop launches Commerce-as-a-Service cloud solution
Intershop Communications has announced its new cloud solution: the Intershop Commerce-as-a-Service (CaaS). According to Roelof Swiers, Country Manager at Intershop Communications Benelux it offers a cloud-based solution for digitalisation projects. "The service offers a scalable commerce channel with minimal setup costs and implementation time," states Swiers. The CaaS combines
InternetRetailing Expo is back with a focus on omnichannel
How can the retail industry survive (and overcome) the new customers’ demands? In a decade of digital transformation, customer behavior has dramatically changed. In 2017 nearly 20% of UK retail sales took place through non-conventional channels and customers spent £18bn on mobile shopping only. Retailers not offering a hassle-free multichannel experience, whether it’s in store,
European eDelivery Index 2017: State of European Delivery & Returns Market
Radial, working in omnichannel commerce technology and operations to enable brands and retailers to exceed retail customers expectations, published the 2017 European eDelivery Index. The aim of this research is to help retailers improve their offering and how this looks in the largest European markets: Germany, France, The UK, Italy, and Spain. Findings show that delivery is
Digitalisation: a B2B approach
Wholesalers have always pursued a multi-channel strategy. In earlier days, it may have consisted of using a catalog, a brick-and-mortar store and sales representatives. Digitalisation and the Internet resulted in a big shift, with merchants starting to sell online, creating a whole new pattern of expectations. A lot of these e-commerce companies obviously focused on B2C, but