Henry is a known staple of the gaming industry: after spending four years at William Hill, Birch was CEO of gaming giant Rank Group, where he led a strategic overhaul of the business and carried out its digital transformation. Shop Direct is already a role model in the digital retail space, with 69% of sales completed on mobile and its 49 million products delivered to 7,000 stores across the country – how will Birch’s unique experience steer the Group into an exciting new chapter?

Join IRC on October 11 in London and get the inside scoop into Henry’s plans for the digital department store. Plus, get unparalleled insight into the challenges and opportunities in the digital retail and delivery industry from 50+ speakers from Lidl, Harrods, Deliveroo, Google, Facebook, Specsavers and many more – covering the topics that keep retail executives awake at night:

• Fostering a culture of innovation: with retail disruptors shaking up the industry, how can all players catch up? It all starts with sowing the seeds of entrepreneurship and innovation in every company.
• Profitable Same-Day Delivery: How can you meet customer expectations while increasing their profits?
• Using Localisation To Drive International Sales: What are the secret ingredients to expanding internationally? Which best practices of localization will ensure you can trade credibly internationally? How are the newest regulatory challenges, such as Brexit, affecting trade and how can the risks be mitigated?
• Peak Trading Operations: What does an operational excellence strategy for busy periods look like?

Digital retail is the key to effective cross-border commerce: be a winner with the UK’s only event that brings together the retail boardroom together, in an innovative format that fosters board-level collaboration, inspiration, and interaction.

This unforgettable “unConference”-Conference rejects stale PowerPoint presentations and one-sided pitches: IRC is all about bringing together the sharpest retail and digital brains and devise the solutions the industry needs to Re:Skill, Re:Boot and Re:Generate Retail.

The post Meet the CEO at the helm of £1.93 billion annual sales at IRC in October appeared first on Cross-Border Magazine.

Etailment.de has interviewed CEO Sven van den Bergh to find out how he plans to gain market share in this very competitive environment. The manager is positive: “The demand for our product offer has already met great demand in the try-out phase. In the Netherlands and in Poland, our company is thriving as well. There is no other player in these markets focusing on families, and this is also why we are in a great position to grow internationally. After France, we plan to launch more European markets.”

One of limango’s success factors is an international sourcing mix that makes the product offer diverse and unique: “We source over 40 percent of our offer outside of Germany, especially in Italy, Spain, the Netherlands, France and the Scandinavian countries. […..]” In this way, limango succeeds in surprising its clients with new products they cannot find in another webshop.

Limango tailors its product offer to each target market in order to maximise customer satisfaction and conversion. Every year, the company launches a total of 4000 sales of 1500 different brands. 80 percent of the shoppers are returning customers.  In 2015, the company achieved a surplus of 40 percent, reaching a turnover of €129mn.

The post Success story: German shopping club Limango expands to France appeared first on Cross-Border Magazine.