During the first year, the ING-Payvision partnership brought forward an exclusive blend of payments and banking products to the industry. Besides serving merchants across the globe with a data-driven, omnichannel payments platform, the combined proposition also integrates Internet of Things capabilities from both companies, such as FINN, into a wider fintech ecosystem. This empowers Payvision to accommodate any payment method: from traditional cards to Apple Pay, soon to be introduced by ING in the Netherlands, as well as invisible payment capabilities in the future. In 2018, the strategic focus was placed on serving mid-sized merchants in Belgium and the Netherlands, and large corporations with a global reach. During 2019, this is planned to be extended to all SME customers of ING.

“This first year of partnership involved a deep understanding and adjustment to each other’s business styles, and we all benefited from the creative, straightforward entrepreneurial spirit of Payvision coupled with the resourcefulness and the broader financial knowledge of ING,” said Mark Buitenhek, Global Head Transaction Services at ING Group.

Payvision’s speedy growth paired with the addition of its affiliate company, Acapture, and strategic partnership with ING brought forward the need to redefine its brand position in the payments industry. As part of the rebranding process, the Acapture platform was integrated under the new Payvision brand, uniting the payment solutions offered via Acapture with Payvision’s acquiring network.

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Not only has the sales volume increased to double digits, so did the net sales: last year it increased by 31% to around 561 million euros. According to the company, their offer is continuing to do well in all markets with consumers, traders and partners. The service provider has connected over 130,000 retailers. Approximately 25,000 joined for the first time during the previous year. Together they account for around 1 million transactions per day.

Klarna: 26 million new customers

The payment service provider has not only become more popular among retailers, but consumers are also starting to increasingly familiarise themselves with the payment company. Last year, Klarna welcomed nearly 26 million new customers around the world. The annual report shows that more than 70% of all customers make multiple repeat payments via Klarna.

Major retail brands and web stores have joined the payment service provider over the years. Recent customers include Ikea, Expedia, Ticketmaster, Sonos, Sephora, H&M and Etsy.

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