Czech beauty retailer Notino generated €1.76 billion in revenue during its latest financial year, reinforcing its position as one of Europe’s most successful cross-border e-commerce businesses.

The Brno-based company closed fiscal year 2025, covering May 2025 to April 2026, with revenue growth of 11.5% year on year. Notino now serves more than 40 million customers across 27 European markets, supported by a combination of localized online stores, mobile commerce, physical retail and beauty-service partnerships.

Although growth slowed during the Black Friday and Christmas shopping period, the company reported a significant acceleration in early 2026. Revenue growth reached 27% during the opening months of the calendar year, suggesting that the retailer entered its new financial period with renewed momentum.

The results demonstrate how a retailer originating in Central Europe can build a large cross-border business by combining regional localization with centralized technology, logistics and brand management.

Poland remains Notino’s largest European market

Poland generated more than 15% of Notino’s total revenue, making it the company’s largest national market.

The Czech Republic, where Notino is headquartered, accounted for approximately 12%, while Italy contributed 9%. Romania represented a further 7% of annual revenue.

The geographical distribution of its sales highlights the genuinely cross-border nature of Notino’s business. Rather than depending heavily on its domestic market, the retailer has built substantial operations across Central, Eastern, Southern and Western Europe.

Croatia and Lithuania were the company’s fastest-growing markets during the financial year, with revenue in both countries rising by more than 25%.

These results also illustrate the opportunity available in smaller European markets. While Germany, France, Italy and Spain are often considered the primary destinations for international e-commerce expansion, markets in Central and Eastern Europe can offer strong growth where competition, customer acquisition costs and online retail penetration differ from those in the continent’s largest economies.

Revenue has more than doubled in four years

Notino’s latest performance forms part of a much longer period of rapid expansion.

The company generated approximately €737 million in revenue in 2021. Four years later, annual revenue had increased by more than €1 billion to reach €1.76 billion.

In 2022, the company reported turnover of more than €1.03 billion, representing year-on-year growth of 32%. At that stage, Notino said customers were purchasing the equivalent of 3.5 products every second.

Fiscal year 2024 revenue subsequently reached approximately €1.58 billion, up 18% year on year. The latest €1.76 billion result therefore represents continued double-digit expansion, although at a more moderate annual rate than in some previous periods.

Notino nevertheless said it continued to grow faster than the wider European e-commerce market while maintaining a sufficiently strong financial position to keep investing in its infrastructure and customer experience.

Four in ten Notino orders now come through its app

Mobile commerce has become a central element of Notino’s customer-retention and sales strategy.

Approximately four out of every ten orders are now placed through the Notino mobile app. The company has invested in simplifying the purchasing process, improving digital services, increasing personalization and introducing a loyalty program designed to encourage repeat purchases.

The proportion of app-based orders is particularly significant for the beauty sector, where frequent purchases, product discovery, personalized recommendations and loyalty incentives can encourage customers to return regularly.

An app can also provide retailers with a more direct relationship with customers than conventional web traffic. It reduces dependence on search engines, marketplaces and paid advertising channels while creating additional opportunities for personalized offers, product reminders and loyalty rewards.

Notino’s loyalty program was initially introduced in the Czech Republic, Slovakia and Hungary. The retailer plans to refine the program using customer feedback before expanding it gradually into additional European markets.

This controlled approach reflects one of the central challenges of cross-border e-commerce: a program that performs well in one market may need to be adapted to different customer expectations, pricing environments and purchasing habits elsewhere.

Physical stores become an important growth channel

Despite its origins as an online retailer, Notino is increasingly developing an omnichannel model.

The company currently operates 27 physical stores across eight European countries. Revenue generated through those stores increased by almost 30% year on year, substantially faster than the company’s overall annual growth rate.

Notino opened its first physical store in Croatia during the latest financial year and plans to open its first Slovenian store in Ljubljana in autumn 2026.

The expansion demonstrates that physical retail can complement rather than replace an e-commerce-led strategy.

Beauty products can be difficult to evaluate entirely online. Fragrance, makeup and skincare customers may want to test products, receive advice or compare different options in person before purchasing. Stores can therefore support product discovery and build trust, while the online platform provides a broader range, convenient delivery and repeat-order functionality.

Physical locations can also serve as local brand-building tools in markets where a retailer is less established. They give customers a visible point of contact while strengthening the credibility of the broader online operation.

Notino is building a broader beauty ecosystem

The retailer’s strategy now extends beyond selling physical products.

Through the Notino Partner platform, customers can book appointments with participating beauty salons. The service connects more than 8,000 salons with customers in five European countries and processed approximately 1.5 million bookings during the latest financial year.

Notino plans to introduce the service in Croatia and Austria during 2026.

The platform gives the company an opportunity to become involved in a wider portion of the customer journey. Instead of interacting with consumers only when they purchase cosmetics, Notino can also participate when they book hair, skincare or other beauty services.

This model can potentially create a reinforcing ecosystem. Customers discover products through the website or app, visit stores to test them and use the same brand to access related professional services.

For cross-border retailers, this broader ecosystem approach can provide an advantage over competitors focused exclusively on product transactions.

New leadership structure supports European expansion

Notino has also reorganized its senior leadership as the company prepares for its next stage of growth.

After more than six years leading the business, Zbyněk Kocián transferred management responsibility to three co-CEOs: Bartosz Kliś, Lukáš Havlásek and Jakub Šedý.

Responsibilities have been divided across three main areas of the business. The company believes that the structure will accelerate decision-making and allow it to manage an increasingly complex European operation more effectively.

Šedý oversees areas including finance, legal affairs, human resources, facilities, logistics and strategy. He said Notino had maintained healthy profitability, increased absolute EBITDA, improved working-capital efficiency and reduced net debt, although the latest figures remained subject to final audit at the time of his statement.

According to Šedý, Notino recorded growth of more than 20% in every month from February 2026 onwards.

The operational changes are intended to create a more agile organization capable of continuing to invest in technology, logistics, customer experience and talent while preserving financial discipline.

Logistics and localization remain central to the model

Notino’s growth provides a useful example of the infrastructure required to scale a cross-border retail business across Europe.

Operating in 27 markets requires more than translating a website. Retailers must manage different languages, currencies, payment preferences, delivery expectations, product regulations, promotional calendars and customer-service requirements.

Notino says it operates in 27 countries and works across 22 languages. Its workforce numbers more than 2,800 employees, according to the company’s careers information.

The company combines these local market capabilities with centralized investment in areas such as technology, inventory, logistics and digital customer experience.

This balance is important. Excessive centralization can produce a customer experience that feels disconnected from individual markets, while excessive decentralization can duplicate costs and create operational complexity.

Notino’s scale suggests that it has been able to build a common European retail platform while maintaining sufficient local adaptation to compete in very different national markets.

What Notino’s results mean for European e-commerce

Notino’s €1.76 billion revenue result offers several lessons for retailers pursuing international growth.

First, successful cross-border expansion need not begin in Europe’s largest markets. Notino grew from the Czech Republic and made Poland its largest revenue source, while some of its fastest growth is now coming from Croatia and Lithuania.

Second, localization must extend beyond language. Mobile behavior, loyalty schemes, delivery options, physical retail and beauty-service partnerships all need to reflect how customers shop in each country.

Third, omnichannel retail can strengthen an online-first business. Notino’s store revenue grew by almost 30%, indicating that physical locations are becoming a meaningful contributor rather than a secondary brand exercise.

Finally, direct customer relationships are becoming increasingly valuable. With 40% of orders coming through its app, Notino is reducing its dependence on external discovery and acquisition channels while creating more opportunities for repeat purchases and personalized engagement.

Notino prepares for its next European growth phase

Notino enters fiscal year 2026 with a larger customer base, a new leadership structure and further physical and digital expansion planned across Europe.

The company’s annual growth rate of 11.5% is lower than the exceptional increases recorded in some earlier years. However, the acceleration to 27% growth during the first months of 2026 indicates that momentum may be strengthening again.

Its progress also shows that European e-commerce growth is increasingly being driven by retailers capable of combining digital scale with local market execution.

Notino is no longer simply a Czech online perfume retailer selling internationally. It has developed into a multi-market European beauty platform incorporating e-commerce, mobile shopping, stores, loyalty services and salon bookings.

The next challenge will be maintaining that local relevance and operational efficiency as the business grows larger and competition in European beauty retail intensifies.

The post Notino reaches €1.76 billion as European cross-border growth accelerates appeared first on Cross-Border Magazine.

El Corte Inglés joins Bolt Food in a strategic partnership that reshapes the Spanish and Portuguese grocery delivery landscape. The move brings the retail giant’s extensive supermarket catalog to Bolt Food’s rapid delivery platform, giving consumers access to same-day and even instant grocery options.

Today, we want to review this collaboration, as it might spell considerable changes for the entire food and e-commerce industry both in Spain and Portugal. The alliance strengthens both brands, enabling El Corte Inglés to continue its digital transformation and omnichannel expansion. At the same time, Bolt Food gains one of Iberia’s most recognizable retailers as a premium partner in its quick-commerce portfolio.

Partnership details: El Corte Inglés and Bolt Food

• The collaboration allows Bolt Food users to order from a wide range of El Corte Inglés grocery and household products, including fresh produce, pantry items, and daily essentials.
  
• The partnership reinforces El Corte Inglés’s reputation as one of Spain and Portugal’s most trusted retailers while expanding its delivery footprint beyond its own logistics network.
  
• Bolt has also introduced Bolt Food Finance, a financing solution for merchants designed to support operational and marketing costs, which could soon be extended to Iberia.
  

Together, these elements make El Corte Inglés' partnership with Bolt Food one of the most notable retail developments in southern Europe’s e-commerce sector this quarter.

Why the El Corte Inglés–Bolt Food alliance matters

For consumers

• Speed and convenience: Shoppers can now order El Corte Inglés groceries directly through Bolt Food for ultra-fast delivery.
  
• Expanded reach: The partnership provides nationwide access to a trusted grocery brand, eliminating the need to visit physical stores.
  
• Enhanced user experience: The blend of Bolt Food’s delivery speed and El Corte Inglés’s product quality creates a compelling value proposition.
  

For El Corte Inglés

• Digital transformation: By joining Bolt Food, El Corte Inglés accelerates its omnichannel evolution and strengthens its e-commerce capabilities.
  
• Inventory optimization: Local stores double as fulfillment hubs, improving stock rotation and delivery efficiency.
  
• Brand modernization: By aligning with a digital-first platform, El Corte Inglés positions itself as a forward-thinking, customer-centric retailer.
  

For Bolt Food

• Retail credibility: Partnering with a national retail icon boosts Bolt Food’s visibility and trust among Spanish and Portuguese consumers.
  
• Network growth: Access to El Corte Inglés’s established supply chain enhances service reliability and scalability.
  
• Competitive positioning: The partnership enables Bolt Food to differentiate itself from other food-delivery apps by expanding into grocery commerce.
  

How El Corte Inglés prepared for its Bolt Food integration

El Corte Inglés already had solid last-mile capabilities through its “Entrega en el día” service, which provides same-day delivery in over 50 Spanish cities. By joining Bolt Food, the company moves into ultra-fast grocery delivery, meeting the growing demand for 10- to 30-minute delivery windows.

In its last fiscal year, El Corte Inglés reported €512 million in profit on €16.68 billion in revenue, reflecting strong fundamentals and low debt — a solid foundation for expansion into digital channels and partnerships like Bolt Food.

Opportunities and challenges as El Corte Inglés joins Bolt Food

Key opportunities

• Leadership in Iberian quick commerce: The partnership may give both companies an early advantage in Spain and Portugal’s developing instant-delivery segment.
  
• Cross-category growth: El Corte Inglés could expand its Bolt Food offerings beyond groceries to include electronics, cosmetics, or household goods.
  
• Data synergy: Combining Bolt’s delivery analytics with El Corte Inglés’s retail intelligence can optimize product assortments and local pricing.
  

Main challenges

• Operational complexity: Managing rapid delivery across hundreds of SKUs and multiple stores demands robust systems.
  
• Profitability pressure: Ultra-fast delivery models face thin margins and require high order density to sustain.
  
• Competitive market: Players like Glovo, Getir, and Amazon Fresh already compete for similar customer bases in Spain and Portugal.
  
• Urban regulations, including restrictions on delivery vehicles and local labor laws, could impact scaling speed.
  

The future of quick commerce after El Corte Inglés joins Bolt Food

Expansion and scaling

The initial rollout is expected to focus on major urban centers in Spain and Portugal, with gradual expansion based on performance metrics like order frequency and delivery efficiency.

Subscription and loyalty programs

Both companies could introduce premium delivery tiers or subscription models, offering faster deliveries and exclusive deals for regular customers.

Market influence

The phrase “El Corte Inglés joins Bolt Food” is likely to become synonymous with the ongoing convergence between traditional retail and tech-driven delivery services in southern Europe.

By joining forces, El Corte Inglés and Bolt Food are redefining how consumers shop for groceries in Spain and Portugal. The partnership combines El Corte Inglés' brand trust and product quality with Bolt Food’s agility and delivery speed, marking a decisive step toward the future of retail.

As El Corte Inglés joins Bolt Food, both companies position themselves at the heart of Europe’s fast-evolving ecommerce and quick-commerce ecosystem — where convenience, technology, and reliability define customer loyalty.

The post El Corte Inglés joins Bolt Food: Market Impact and Future Outlook appeared first on Cross-Border Magazine.

Retail brands continue to experience significant growth, especially in e-commerce. According to a report by Brand Finance, the world's leading brand valuation consultancy, the total value of the 100 most valuable retail companies worldwide has increased by 9%, reaching 1.19 trillion euros by 2025. Of this total, 36 American brands comprise 68% of the global value, which translates to 789.3 billion euros.

Amazon and Walmart remain e-commerce leaders

Amazon, the global giant, remains the world's most valuable retail brand for the tenth consecutive year. In 2025, its brand value increased by 15% to 324.32 billion euros, making it the fourth most valuable brand globally.

For its part, Walmart, the retail leader in the United States, is positioned as the brand that has experienced the fastest growth in the top 10. It has achieved a 42% increase, reaching 124.33 billion euros. However, it faces reputational challenges, such as a class action lawsuit for fraudulent predatory practices, which could impact consumer confidence in the long term.

Leading brands in the sector

Originally from Australia, Kmart has led the fastest growth in the retail sector worldwide. It has recorded a remarkable increase of 79% in its brand value, reaching 2 billion euros. This progress is attributed to its magnificent performance in brand strength indicators. It has achieved perfect ratings in categories such as “preferred brand”, “brand I want”, “reputation”, and “brand I know well”. This has facilitated its 88.9 out of 100 rating in the Brand Strength Index (BSI).

In Europe, ICA, the Swedish supermarket chain, has established itself as the most powerful retail brand globally, debuting in the Retail 100 2025 ranking. It enters the ranking with a brand value of 1.64 billion euros and a BSI rating of 93.2 out of 100. With a market share of nearly 33%, ICA has a considerable presence in Sweden. Brand Finance reinforces its dominant position. It shows that the brand obtains high ratings among local consumers in criteria such as “meets my needs” (9.7 out of 10) and “is a brand I know well” (9.6).

E-commerce vs. traditional retail

The Brand Finance Global 500 2025 report reveals that brands born in e-commerce continue to dominate the global retail sector. They have established themselves as leaders in brand value and strength. Despite attempts by traditional companies to adjust to digitalisation, e-commerce companies continue to set the pace.

Amazon, the US e-commerce giant, continues to lead the world with a brand value of nearly 331.5 billion euros. The company has been at the top of the ranking for 10 years, and its ability to merge digital commerce with the customer experience continues to be its most significant competitive advantage.

Similarly, JD.com, the Chinese e-commerce giant, ranks eighth with a nearly 17.5 billion euros brand value. This increase is due to its strong Chinese market presence and global growth. It has established itself as a key player in the digital industry.

In the traditional retail sector, Walmart remains in second place with a brand value of around 127 billion euros, an increase of 42% compared to last year. Despite attempts to adapt to the digital context through private label strategies and aggressive discounts, Walmart continues to be inferior to Amazon regarding brand value.

Other more traditional brands, such as Home Depot, Costco, Lidl, and Aldi, have managed to maintain a prominent position in the ranking, despite the unstoppable advance of marketplaces and e-commerce, which are climbing higher and higher on the list.

The post Retail keeps growing globally reaching 1.19 trillion euros by 2025 appeared first on Cross-Border Magazine.

By Cinzia Barberis - Sales periods provoke mixed feelings in the industry. Do we love them? Do we hate them? Do we need them?

We are aware that there is a huge pool of customers that love them. In fact, they will only buy in sales periods. Maybe that’s why we are already seeing retailers starting their sales even before the general “go % off” dates.

What can go wrong?

Less than 40% is no longer considered a sale (and I am being generous). The downside? that impulsive buying due to the “bargain effect” will raise and so will do our returns rate.

It is true that sometimes we need discounts to place those items that were not so welcomed or that they were at the wrong price point. But we should definitely be careful with our margins.

Discount won’t be the only thing to take into account when setting a new price point respecting your margins, save some space for returns. 

Let’s be honest, as per a recent study done by the returns digital solution Reveni, 90% of consumers won’t buy if not offered the chance to return the product. There is no way to avoid them 😉

What can go right?

There is no ying without yang and no downside with a brightside. AI comes to the rescue.

Not just as a buzzword. As an extra pair of eyes to watch closely our customers and be able to clusterize them to predict their behavior. At least try to!

A great example of it is Vtex, they recently introduced AI in their returns module bringing 20% revenue to returns. 

What? Not losing money with returns? Is that possible?

Yes. 

Loyalty beyond returns

A great purchasing experience is a never ending story. It shouldn't be if you wanna increase your lifetime value. And a return is just a step of the way.

Step 1- Cluster your customers: serial returners apart, when we buy we want to keep the product. If we need to return it, it’s because something is wrong.

Step 2 - Make it easy: the easier the process the sooner you will have the product back to your stock to be sold again.

Step 3 - Give options: instant refund if it’s for buying another item, offer the chance to pick up the returned product when receiving the new one, return to shop or think about a most convenient option for you and your customer.

Step 4 - Information is power: keep your customer up to date with the process and when everything is ready. If they order a new product in exchange, ask them how the experience was. Make them feel part of it.

With all this said.

Are you ready for the summer crazy sales period? May a lower return rate be with you.

The post Sales and returns, what can go wrong? appeared first on Cross-Border Magazine.

eTail Nordic is the leading Nordic retail and e-commerce event. You can book your ticket for the 2024 edition, which will take place on November 5-6 in Sweden!

For two days, connect with heads of e-commerce, digital, and marketing from the leading Nordic retailers and brands to explore the latest and greatest innovations in the fast-evolving retail industry.  

Join carefully curated sessions led by retail industry experts and discover how to leverage emerging technologies to wow your customers with a shopping experience that keeps them returning for more. Gain insights on:

• Implementing innovative AI technologies to replicate the personal touch of in-store shopping online.
• Leveraging your first-party data, in the post-third-party cookies era, to enable personalised interactions that drive significant growth.
• Personalising communications across all touchpoints to offer a connected customer journey and reduce cart abandonment.
• Harnessing the power of brick-and-mortar stores to enhance your online offering and provide customers the seamless omnichannel experience they expect.
• Rolling out dynamic content, designed for every scenario, to deliver exceptional digital experiences.

See the agenda here for the full speaker line-up, key topics being covered as well as all the networking and interactive learning opportunities.

Click here to secure your ticket with a 10% discount code applied! 

Code: ENCBM 

The post Get ready for the eTail Nordic 2024! appeared first on Cross-Border Magazine.

Since 2015, DELIVER has fast become Europe's main and most sought-after retail event. Gathering the leading brands and businesses in the competitive retail sector, this event has provided companies from all over the world, with a keen understanding of Europe’s power player in the complex and everchanging retail sector. 

Chief among them is the face-to-face direct and personal approach this event has so strongly promoted, something that, after the COVID-19 crisis, most companies in Europe have left aside. That’s precisely why DELIVER bets on direct interactions as a way to engage and do business in a more efficient, powerful, and personal way. 

This year, DELIVER 2024 will be held in the beautiful city of Amsterdam, and we had the opportunity to speak directly with DELIVER to learn more about the opportunities, advantages, and benefits this event brings to all the brands dealing with retail in Europe. 

Please begin by sharing with our audience a little background on DELIVER, when and why it was founded? 

Founded in 2015, by Stephane Tomcsak, the first edition took place in Luxembourg in 2016. To bring together the elite leaders from retail, commerce and supply chain communities. We identified a gap where retail and commerce leaders were left to fend on their own to find supply chain solutions in an environment where consumption trends were evolving fast, online orders and one-day deliveries were becoming the norm and were expected from more demanding customers. 

But those retailers had to start adapting more to these realities but it’s a hard job to unpick habits and become agile to stay tuned to client expectations. At the same time the supply chain ecosystem was booming with tech innovations, making the impossible more and more possible. So, the idea was really to deliver a space where people can have meaningful connections and go beyond the superficial interactions made normally in other events to focus on real potential partnerships. 

From the get-go, matchmaking has been the central part of our DNA, and 9 years on, we’ve delivered tangible powerful value both for our VIP retailers and our supply chain partners. 

We understand that DELIVER is Europe's elite matchmaking event for the retail and commerce community, but could you give us three reasons why? 

1. Our precision matchmaking connects top-notch supply chain vendors with retail leaders who have active supply chain projects. We’ve developed our own matchmaking platform, and we constantly improve it to deliver the best experience for our attendees and the most precise matchmaking value for them. It’s always been important for us to empower our retailers and partners to find the people they need to meet the most.

2. We put such a focus on deeply understanding the projects of our retailers and the services of our vendors. Matchmaking only works with attention to detail and a focus on excellence. We’re here to serve our community.  We put a high volume of effort into understanding our retailers’ projects and partners’ solutions and play a very influential role by actively recommending matches.  

3. Vetting. Our focus is on bringing retailers who are actively looking for solutions. We vet their project, ensuring they have real priorities that match the services of the vendors we bring. We also always ensure to have decision-makers with us, with a high ratio of d- and c-suite level attendees, meaning that only decision-makers are in the room - allowing for the most productive of conversations to take place

Let’s talk a bit about the values that DELIVER promotes. Which ones are they, and what’s your personal take on these values and their relevance for the future of European e-commerce? 

DELIVER is a positive impact company. All our events are eco-conceived and hosted with a 100% carbon-neutral commitment. Sustainability has always been at the heart of everything we do. We painstakingly track the impact of any and every action we do in organizing events; we put careful efforts into selecting venues that can easily be accessed with public transportation, and we only offer vegetarian meal options, removing the presence of meat. We really are at the forefront of sustainable events. While other event organizers see it as a PR element and a way to cut costs, sustainability is ingrained in our ethos and daily practices. 

We also are a fully remote company, removing the impact on the planet by reducing emissions linked to commuting and office renting. 

We also fundamentally believe that business can be done sustainably. On the DELIVER side, we are profit neutral, which means that our exceeding profit is redistributed via sustainable funds to positive impact causes. With our partners we build long term partnerships where price hikes are not the norm, where we focus on delivering value rather than artificially bump our profit margin. 

Ultimately, we want to build powerful, future focused partnerships with our partners and attendees based on positive mutual values and trust. And our sustainability commitment is the cornerstone of this effort. 

Let’s talk a bit about the importance of networking. Is the physical connection with other industry leaders and captains still relevant? Please give us your personal take on the matter. 

The COVID-19 pandemic showed us the strong role technology can play in bringing people together, but in my opinion, there’s no better way to find meaningful, valuable connections. In a time of supply chain disruption like the Red Sea Crisis, retail and commerce brands need partners they can rely on, and in-person meetings help build that trust. 

There’s a real craving for personal connections. People want to meet, they want to engage, they want to trust and they want to do business. Our matchmaking event is a business accelerator where everyone comes with a common goal and is keen to meet and rub shoulders with one another. They take precious time out of the office, so they’re determined to make the most of it. Meeting face to face simply enhances relationship building: where it would take months of back and forth emailing, events can fast track decision making thanks to better communication. 

Complex issues are more easily resolved during face-to-face interactions. It’s really no surprise to read that a study by Forbes Insights identified that 84% of executives prefer in-person meetings for complex business decisions. Fundamentally, precise matchmaking leads to more relevant and lucrative business opportunities. Our interactions with attendees clearly show that engaging with vendors makes them more likely to purchase the company's products or services. Engagement levels are heightened, and the commitment to take action is much stronger. 

What can you forecast for European e-commerce in the near future? Please give us three challenges and three opportunities.

Through DELIVER, we’re seeing a trend towards more cost-efficient supply chain solutions for the e-commerce industry. This trend is reflective of the rising cost of living across Europe, and businesses are responding to their customers' need for lower prices. 

In recent years, there has been a lot of disruption through COVID-19 and then the Red Sea Crisis, so more business leaders are looking for solutions that give them a higher level of visibility over their supply chain as a whole. 

That need, in particular, opens the door for truly innovative solutions and tech-centric solutions to drive the market forward. However, I know there’s a lot of talk about AI in this area, and I do think, eventually, that tool will transform the industry, but I’m not sure the technology is there to support businesses in the way they need at the moment. There’s still room for improvement and growth. 

Is the European e-commerce industry homogeneous? This means that all regions have the same level of e-commerce maturity? Please elaborate on your personal take on this.

The most exciting part of the European e-commerce industry is its sheer variety and diversity. We see this from the business leaders who attend DELIVER, each coming with a varied, active supply chain project - it’s a showcase of the industry's potential for innovation and creativity.

On a geographic level, this is echoed even further naturally as each region is influenced by its country’s political, economic, and social situations, among many other elements. 

Still, we believe that the e-commerce industry is homogeneous in its approach to finding dynamic solutions to supply chain challenges. No matter where it is headquartered or what sector of retail/e-commerce it operates in, there’s an impressive drive to find the most cutting-edge solutions. 

The DELIVER event gathers some impressive industry leaders. Could you explain to us how the selection process is done and what benefits we could expect to get an attendee from these leaders' presentations or conferences? 

We are very rigorous with our speaker selection because we acknowledge that attendees take time out of the office. So we want to make sure to deliver the best experience. Our speaker selection focuses on inspiration. 

Who are the people who genuinely are trailblazers in their fields? What kind of common challenge did they overcome creatively, or what opportunity did they create for their business? The focus is on bringing innovative thinkers who can deliver tangible takeaways for our senior audience. It’s about creating a safe where presenters will showcase their wins, but also listen to the audience to help them identify their own path to success more rapidly. I think this is really the key value of our conference. That exchange of ideas and practical takeaway lessons and strategies that leaders can reapply and test in their own environment. 

How can a business participate in DELIVER? 

We offer a number of high-value partnerships for businesses within the supply chain industry, allowing them to showcase their brands in front of top retailers. Our focus really is on a full mix of services, from warehousing solutions and automations to 3PL, WMS, OMS, click and collect, one day delivery, return and more! 

We welcome businesses within the retail industry through VIP guest passes. All attendees, whether on the buyer or vendor side, can benefit from our elite matchmaking service, which allows for meetings to be pre-booked. 

Currently, businesses can partake in the upcoming events DELIVER America which will be held in Las Vegas on the 10th and 11th of October 2024, and DELIVER Asia which will be the first DELIVER event on the 2025 calendar, and will be held on dates 5th and 6th of March at Singapore.  

Also, keep in mind that the upcoming DELIVER Europe 2025 will be the 10th-anniversary edition of this event,  and will offer especial plans and opportunities you don't want to miss on! 

Why was Amsterdam selected as the home city for this edition of DELIVER? Has it always been Amsterdam? Is there a rotation through other European e-commerce powerhouse cities? Please explain the venue selection to us a bit. 

Amsterdam was selected as the home city for this edition of DELIVER due to its strategic central location in Europe, excellent public transport infrastructure, and status as a hub for retail innovation and supply chain logistics. The city’s commitment to sustainability, with green transportation and support for sustainable development goals, aligns perfectly with DELIVER’s values. 

While DELIVER has not always been held in Amsterdam, the city’s combination of accessibility, business-friendly environment, and focus on sustainable practices makes it an ideal choice for the event. We also have found a home in Taets Park for the last four years, as it’s a highly unusual venue within the urban space, offering us the space to deliver outstanding experiences to our attendees, whilst also expanding whilst keeping our delegates connected and close together. 

Tell us a bit about the DELIVER awards, what do they mean, and what commitment they represent for the awardees? 

The DELIVER Vendor Awards are an important feature of our DELIVER events. They aim to put our very own vendors under the spotlight by highlighting excellence in 5 key supply chain fields, namely sustainability, innovation, excellence, customer service, and disruption. This year, we’ve really put the emphasis on increasing the spotlight for our awards. 

We’ve opened applications for our awards much earlier than usual, giving our vendors the time to craft compelling stories whilst keeping the application process free of charge: no matter the size of the business, vendors have an equal opportunity to shine and we remove any barrier to success. 

We’ve also brought for the first time a panel of judges to review our vendor applications and select the awards finalists across five highly contended categories. But the heart of our awards remains the same: our very own retailers who attend the event will pick the winners based on their on-site experiences! 

The post DELIVER 2024: Europe’s leading retail event provides face-to-face and real personal connections appeared first on Cross-Border Magazine.

Cross-Border Magazine has partnered with the Retail Supply Chain & Logistics Expo, the leading retail focused supply chain & logistics event, returning to the Las Vegas Convention Center for the two days of May 8th and 9th. Secure your ticket to the event by using our exclusive promo code, instead of paying $119: CROSSBORDER100 - so you can get yours for FREE!

Supply chains and logistics are crucial for the retail industry to ensure their overall success. Quick delivery times and customer satisfaction depend on the smooth and efficient warehouse and distribution system a supply chain has. Retail Supply Chain & Logistics Expo is here to provide you with the tools to ensure your process is seamless. 

Taking place at the Las Vegas Convention Center on May 8th and 9th, your ticket will provide you access to the perfect platform for anyone looking to source the solutions to their supply chain needs. Discover and meet innovative exhibitors as they showcase their innovative products and delve into different aspects of the industry. Technology, logistics, and the latest trends can be seen across the show floor. 

These topics will also be explored by the impressive lineup of speakers. Hear from inspiring speakers as they share their years of industry knowledge through their tips, tricks, and proven success strategies for you to take in and translate into your own business. Leave these inspiring seminars with an in-depth understanding of how to maximize your revenue.

As thousands of industry professionals gather under one roof, you can expect unparalleled networking opportunities. Build the long-lasting business connections that you have been waiting for. It is an unmissable event for anyone looking to get their name out in the industry!

A ticket to the Retail Supply Chain & Logistics will also give you access to the White Label World Expo, Smart Retail Tech Expo , Ecommerce Packaging & Labelling Expo and ECOM Business Live. We have everything you need under one roof! 

So what are you waiting for, secure your ticket today with our promo code CROSSBORDER100 and we will see you there!

The post The Retail Supply Chain & Logistics Expo is coming to Las Vegas Convention Center on May 8th & 9th 2024! appeared first on Cross-Border Magazine.

White Label World Expo is right around the corner! Join us at the leading event for professional online sellers to meet cutting-edge white-label goods suppliers!

The show is returning to the Javits Center, New York on May 30th & 31st, and will host thousands of visitors looking to source white-label and private-label products, as well as e-commerce and fulfilment options. Come to explore 2024’s emerging trends and products, connect and build with the trailblazers moving and shaking up the industry.

Are you looking for the hottest emerging products in the online retail world? Are you looking to gain insights into the world of online selling from industry leaders? If you want to gain an advantage over your competitors, then this is the place to be!

White Label World Expo will feature a range of inspiring seminars, interactive masterclasses and innovations, covering everything from new trends driving the industry, to tips on building your online brand! Head over to the White Label World Expo for the chance to connect with pathfinders and gain unprecedented access to our educational and exciting nexus, allowing you to reach exponential heights within the realm of retail! 

Save May 30th & 31st in your calendar and register now for your ticket here!

Tickets are $99, but we have been given the promo code: CRB100 that will enable you to attend the event for FREE!

The post Get ready for the White Label Expo New York 2024!  appeared first on Cross-Border Magazine.

The Event for Heads of eCommerce, Digital & Marketing from the Leading Nordic Retailers and Brands is here and you can join the Nordic e-commerce community on dates 10th to 11th of October, at the Radisson Blu Scandinavia, in Copenhagen.

With Nordic customers being digitally mature and regularly shopping online, retailers and brands must reimagine their digital capabilities to offer shoppers the device-agnostic buying experience they now expect across a mix of platforms.

Find out more here! https://etailnordic.wbresearch.com/

Through inspirational keynotes, small-group interactive learning, networking events, and hundreds of peers to connect with, only at eTail Nordic will you discover how leaders from the Nordic’s top retailers and brands are:

• Optimizing omnichannel strategies to transform your customer journeys
• Super-charging customer experiences to build loyalty and attract new audiences
• Aligning the digital and physical worlds to meet and exceed rising consumer expectations
• Leveraging the latest fulfillment tech to revolutionize your post-purchase experience
• Embracing digital innovations to deliver hyper-personalized customer experiences

The post eTail Nordic 2023: The event for leading Nordic retailers and brands! appeared first on Cross-Border Magazine.

By- White Label Expo - White Label World Expo is right around the corner! Join us at the leading event for
professional online sellers to meet cutting-edge white-label goods suppliers!

The show is returning to the Javits Center, New York, on August 29th & 30th and will host
thousands of visitors looking to source white-label and private-label products, as well as
e-commerce and fulfillment options.

Come to explore 2023’s emerging trends and products, connect and build with the trailblazers moving and shaking up the industry, and discover the tools you need to boost your sales ahead of the competition.

Are you looking for the hottest emerging products in the online retail world? Are you looking
to gain insights into the world of online selling from industry leaders? If you want to gain an
advantage over your competitors, then this is the place to be!

White Label World Expo will feature a range of inspiring seminars, interactive masterclasses
and innovations, covering everything from new trends driving the industry to tips on building
your online brand!

Head over to the White Label World Expo for the chance to connect with pathfinders and hear about the latest nuances in e-commerce strategies and products from the people that created the blueprint for the uptick in the online industry.

Save August 29th & 30th in your calendar and register now for your ticket here!

The post White Label World Expo, New York Edition, is here! appeared first on Cross-Border Magazine.