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~ Oct8ne ~
WHY YOUR
LIVE CHAT
NEEDS VISUAL
SUPPORT
TO OFFER
OUTSTANDING
CUSTOMER
SERVICE
Text: Ilaria Carboni // Photos: Oct8ne
Offering excellent customer service is mandatory in every business. Despite the product or
service you sell in your e-commerce business, despite how much you optimize the UX of your
web, and despite how clear your shipping and return policies are written, there will always be a
user that needs help.
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