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~ DSV ~
You design and sell.
We store, pack and fulfil.
known as social shopping. And finally delivery network Coherence and consistency in value-added services
and infrastructure is more widespread and faster – making Luxury brands that use value-added services such as gifting
e-commerce even more convenient. and personalization will also experience the difference that
the Singapore PEARL warehouse can offer. Often brands It’s that simple.
Succeeding as a seller struggle to maintain a cohesive brand image towards their
Although consumers are more mature in the APAC region consumers across a region because of the complexities of
when it comes to e-commerce, successful online stores maintaining coherence in their services. One warehouse
still face some significant hurdles. The largest of these may do their giftwrapping differently to another while
is the variation in trade rules. With no equivalent of the personalization services can vary greatly. By bringing all
EU and a single market, import and export regulations the services together one place, the brand can maintain
differ from country to country. Doing business in Japan full control of the service and maintain high standards and
involves Japanese customs and trade regulations, while their brand image.
doing business in South Korea, although close by, requires
an understanding of South Korean market and trade Sustainability
conditions. Customs and tariffs payable on movement of Furthermore, every aspect of the DSV Pearl warehouse has
goods from one country to another complicate the logistics been designed with environmental stewardship in mind.
of regional ecommerce and often require brands to stock With features such as solar panels to harness renewable
inventory in every market in which they operate. And energy to power the facility and and an intelligent lighting
in the worst case, it can deter consumers from placing an system to optimise energy consumption, the warehouse
order if they are concerned that they will be hit with a is designed for environment-friendly operations. The
customs tariff when the goods are delivered. warehouse is also certified LEED Gold and BCA Green
Mark Platinum. Xie Fang, Managing Director, DSV
PEARL - the gateway to the APAC region Solutions Singapore comments, “DSV Pearl’s sustainability
At DSV we are helping brands in the region to manage features are aligned with DSV’s commitment to reaching
this complexity with our new PEARL warehouse located net-zero carbon emissions across our operations by
in Singapore. When completed in 2025, the new facility is 2050. We will continue to work closely with government
going to set warehousing standards and serve the growing authorities, local institutions and logistics technology
demands for a centralized hub throughout APAC. The solutions providers to develop innovative and sustainable
66,000 square metre PEARL warehouse has been designed warehousing solutions for customers in various industries
to be a gateway for brands looking to expand throughout in Singapore.”
the APAC countries. Strategically located within Southeast
Asia in Singapore, where businesses enjoy free trade Key features of the PEARL warehouse:
agreements with neighbouring Asia nations, the PEARL • 66,000 sqm total land area
warehouse simplifies doing business across APAC. It is also • 2,300 sqm office space
strategically located near Singapore’s major road network, • 5-storey of warehouse space
seaports and airports for convenient access to both • 12,600 sqm warehouse footprint per level
domestic and international markets. • 13.7 metre high ceiling
• ISO 9001, 14001, 45001, 13485, GDP
Keeping returns local certifications (planned)
From this new facility, DSV can ship products to customers • STP-Plus and Zero-GST Type III classifications
throughout the region taking account of DDP. This means (planned)
brands can avoid having to maintain duplicate stock • Advanced warehouse automation systems
in different locations. Furthermore, DSV can also ship including DSV Fulfilment Factory
products from the PEARL warehouse in Singapore to • 14 loading bays with dock levellers per floor
other markets and manage returns using a local returns • LEED Gold and BCA Green Mark Platinum
address. Let’s say a customer in Japan orders a t-shirt. The (planned)
t-shirt is shipped from Singapore but if necessary, it can be • Rooftop Solar PV
returned in Japan. The Japanese consumer simply logs into • EV Charging Points
the brand portal, reports the return and is given a return • Smart Lighting and energy efficient air-
Whether a start-up, SME or enterprise business,
label to an address in Japan. From this address, all returns conditioning
are regularly graded and consolidated before being shipped our dedicated teams, best-in-class infrastructure
back to Singapore. At each stage of the returns process, 4 reasons to do business with DSV in APAC and streamlined onboarding can ensure your
the vendor is kept informed of where their goods are. For • We ship DDP to all markets fulfilments flow with ease.
consumers, these local returns remove a massive barrier and • Seamless integration with all online marketplaces
Find out more at dsv.com/ecommerce
significantly improves brand loyalty. • Local returns
• Cost-efficient and scalable ••
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