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~ DSV ~

efficiency and scalability make this setup ideal for brands like
Asket who want to grow responsibly.” Returns – sustainability in action
This same dedication carries through to another crucial
A shared drive part of the operation: returns. This is a vital part of Asket’s
Despite the difference in size — Asket’s 25 employees sustainability model and a key opportunity to reduce waste.
compared to DSV’s 160,000 — the two companies are united Around 96% of normal returned items are reintroduced
in a passion for excellence in e-commerce and share a culture of into inventory after inspection and refreshment by DSV’s
open communication. warehouse team who steam clean and carefully repackage items
to prepare them for resale. The remaining 4% are sorted by
“Every partnership, including the one we have with DSV quality status and repaired by Asket so they too can be given
encounters its share of challenges. What truly defines the a second life through resale. This attention to detail supports
strength of the collaboration is the willingness of both sides to the brand’s mission to extend the life of every item and reduce
address them with openness and commitment,” says Caroline environmental impact.
Starkman, Asket Head of Operations. “Through transparent
communication and a shared drive to improve, each difficulty A model for global e-commerce success
becomes an opportunity to grow together and deepen the Today, Asket’s online orders reach customers across the
partnership,“ she continues. globe — from Sweden to Madagascar to Indonesia and
everywhere in between. DSV manages this complexity with
Caroline recalls one challenge that put their partnership with precision, ensuring that every customer enjoys the same
DSV to the test: “We rebranded in April and changed our reliable experience no matter where they shop. Through their
packaging procedures. For example, instead of shipping in partnership DSV and Asket are proving that transparency,
glassine bags, each garment now had to be wrapped in silk responsibility and growth can go hand in hand — setting a new
paper and sealed with a sticker. DSV was incredibly open and benchmark for global fashion e-commerce.
proactive and within weeks, the new, more time-consuming
process was running smoothly. Because we couldn’t be on site Congratulations to Asket on winning the Cross Border
to monitor and support this change, they sent us photos of Magazine Award! ••
every step so we could follow the process remotely. That level of
care really matters.”

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