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A CUP OF COFFEE WITH…


            Richard Cawston, Managing Director, Supply Chain – Europe,

            XPO Logistics.





            We like to have inspiring discussions about cross-border e-commerce over a nice cup of coffee
            (or tea). In this issue, we are talking about the payment market. Richard Cawston leads a team
            of 30,000 across 14 countries and manages contract logistics operations. XPO Logistics is the
            largest e-fulfilment provider in Europe, which means that the company works with some of
            the largest brands in Europe, handling every step of the online order process. This includes

                                       picking, packing, delivery and the handling of returns.



                                                   SUBJECTS’ RIGHTS:


                                                     THIS IS THE HIGH-PRESSURE SEASON FOR US AND OUR
                                                      PARTNERS. WE PREPARE FOR IT ALL YEAR, SO WE CAN

                                                      PROVIDE OUR CUSTOMERS WITH THE SERVICES THEY

                                                      KNOW THEY NEED, AND THOSE THEY MIGHT NOT KNOW

                                                     THEY’LL NEED, WHETHER IT’S LAST-MINUTE CROSS-BORDER

                                                   SERVICES OR LAST-MILE DELIVERY. YOU NEED TO KNOW YOU

                                               CAN TURN TO YOUR PARTNER WHEN YOU’RE IN A JAM.








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