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~ PostNL ~

“63% WANT LESS AIR IN not very popular and is less likely to lead to repeat purchases.

As standard, PostNL already delivers as much as possible
PACKAGING” through their growing, green fleet of electric trucks, biogas
buses, e-bikes, e-scooters and e-cargo bikes. Currently, 45%
of their fleet consists of sustainable vehicles. Additionally,
since 2019, they have been using an electric truck to load and
Air in packaging unload parcels at Schiphol Airport in the Netherlands.
On average, 50% of a package consists of air. That is why
PostNL advises online stores on how to reduce air in their CO2 neutral with greenmail
shipments. For this, they offer various packaging solutions. With their green mail option, domestic and foreign
By sending less air, more parcels can fit into a transport companies can send CO2 neutral mail and parcels. Together,
vehicle, and, in turn, they don’t have to drive as often. This they offset their emissions by investing in sustainable projects.
way, PostNL significantly reduces CO2 emissions in the This concerns projects with the Gold Standard quality mark,
distribution chain. such as windmill projects in Turkey, China and Taiwan.

Determine your delivery location Sustainability is our license to operate
When asked what consumers themselves want to do
regarding sustainability, the answer is: Being able to change
“WE WILL DELIVER EMISSION-
the delivery location or time themselves, so that the package
is delivered in one go (57%). They also want to receive as
FREE IN THE BENELUX BY 2030
many different packages as possible at one fixed time (56%).
If you also serve Dutch consumers, they have that control
AT THE LATEST.”
via their app. They can indicate where and when they want
to receive the package. This way, the package arrives at
the customer in one smooth process, and the number of
kilometres remains limited.

It is precisely in the last step of the delivery that the impact As the largest postal and parcel company in the Benelux,
on the climate is greatest, so the more often PostNL delivers PostNL is aware of their impact on the world. That is why they
the first time right, the better. Moreover, home delivery is aim for a 60% absolute CO2 reduction by 2030 (measured
often better for the environment than driving to a collection from 2017). In the Benelux, last-mile delivery will be complete
point yourself. PostNL is also working on this internationally. emission free. PostNL believes that they thereby contribute
Together with their foreign partners, they discuss options for to a better world and that they achieve the goals of the Paris
clarifying and jointly reducing CO2 emissions. climate agreement. PostNL is fully committed to this. It is not
without reason that they have two Lean & Green Stars and
Offer sustainable delivery as standard are in the top three of the Down Jones Sustainability Index.
Offering standard sustainable delivery is well appreciated. For Sending through their mail and parcels means sustainable
example, 61% are considering a new purchase. The option for shipping. ••
carbon offsetting where consumers can pay a fee themselves is

SOURCES: SUSTAINABILITY RESEARCH POSTNL, IPC CROSSBORDER SHOPPERS SURVEY, THUISWINKEL.ORG

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