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‘Even though we have many
~ Brexit ~ brands, each will have a very C APABLE
INTERNATIONAL
different look and feel.’ CLOUD - BA SED Robust out-of-the-box
Serving 300+ customers functionality — down
worldwide from 11 global Thomas Areskoug — Atlas Copco Flexible, accessible, to the finest detail —
offices. Industrial Technique and secure with no especially for B2B.
downtime.
I know of an online fashion brand that literally dedicated an • make sure that your carrier can send DDP, especially for S TRE AMLINED
FTE to go through their placed orders to manually delete all orders above £135
Put an end to messy systems
UK orders with a value above £135.” • partner with a carrier that doesn’t charge unreasonable fees and support all your regions,
buyers, partners, and
and surcharges ‘Wir sprechen Deutsch. marketplaces from one Safe and secure ‘Great
3 Extra costs and surcharges En Nederlands. Et Français. platform. architecture
“Brexit has surely made cross-border business more expensive. Otherwise, my strong advice would be: E Italiano. Och Svenska. B2B customers want teamwork!’
If the administrative and tax rules alone were not difficult And English.’ a B2C experience
Frank Andersen
enough, carriers have added surcharges to ship to and from the 2 - Go local Increase in Freddy Lessmeister
Customer portals = mobile shopping — Dynapac
UK. From the EU to the UK, surcharges of €20 are normal, and Outsource your fulfilment in the UK or (for UK businesses) in happier customers
from the UK to the EU, the extra costs are even higher. That’s the EU. It might seem like a bigger hassle, but nowadays, it isn’t
why the export officials since most systems are plug
from the UK government “OUTSOURCING YOUR and play.
are now advising businesses
FULFILLMENT LOCALLY
to move part of their Outsourcing your fulfilment TE AM
operations to the EU. locally comes with two big We treat everyone we work with
like a team. We’re here to lift you
COMES WITH TWO BIG advantages: up and catch you if you fall.
Most products sold in • Next-day delivery,
cross-border e-commerce virtually impossible if you
are produced outside of the ADVANTAGES” ship internationally, and so
EU, causing an absolute important to compete in
export nightmare for UK e-commerce
businesses doing business • Lower delivery fees DRE AM BIG
with the EU. If they ship from Asia to their UK warehouse and because you send locally
B2B Commerce We’ll turn your daring
execute their EU fulfilment from there, they will have to pay • For EU companies, this would be from £4-5 for next- Platform vision into a profitable
reality. Nobody ever got
import fees twice! That’s why many UK businesses are changing day delivery in mainland UK
ahead by being boring.
their strategies. Many ship part of their product supply directly • For UK companies, this would be €4-5 for next-day
from Asia to an EU warehouse and the other part to the UK.” delivery in the largest European e-commerce markets.” ••
RELIABLE
4 COVID-19 Customers expect ‘Intershop
Top-quality, field-tested immediate answers
“Let’s not forget that this historic event took place during German engineering. Commerce
11 offices
another historic event, the COVID-19 pandemic. This is E A S Y TO INTEGR ATE around the world PER SONAL Platform 5x
important to acknowledge because carriers are currently Highest Score
Modern API-based Provide every buyer
executing at a volume they were expecting to handle in 2025 architecture works seamlessly with a unique, in B2B Features’
with your existing landscape
- without being able to expand their workforce to cope with personalized, we-
and keeps your IT team happy. know-exactly-what- The Forrester Wave™
these volumes. They are working at full capacity as it is without you-need buying B2B Commerce Suites, Q2 2020
the extra operational workload that Brexit brings. experience. And make
500+ them say ‘wow’.
While many borders are already shut or partially shut, waiting ‘Enterprise-grade APIs for easy
times at customs keep increasing, causing frustrations among integrations
demanding online consumers.” commerce, flexibly ‘There basically is no other
catering the needs of
With all the challenges you just mentioned, what can 19 local online stores.’ system around offering
cross-border businesses do to stay in business and to About Salesupply premium performance
remain attractive to their clients? The success story began in 2008, when the founders of an international Daniel Kaschula — Miele faster and more
“If you have read all the challenges mentioned above, it does online shop started their own international infrastructure for other HANDCR AFTED CODE competitively.’
indeed look like the end of cross-border e-commerce, but it companies and so became a service provider. Additional functionality
and personalization are
doesn’t have to be that bad. We have identified two workable created just for you. iBusiness
solutions:” Accompanied by a large number of international awards, Salesupply is
now one of the leading providers in the field of e-commerce logistics and
1- Cross-border delivery customer care solutions.
“If, for strategic or operational purposes, you want to keep on
sending parcels cross-border, make sure that you: Salesupply operates a network of more than twenty logistics and call center The digital world never stands still. To succeed,
• have your data, paperwork and systems up-to-date and locations in Europe, USA and Asia, serving more than 500 clients. we have to keep moving forward. Our e-commerce
compliant
• work with a carrier that has this in order as well - a carrier You can visit the website at www.salesupply.com platform helps leading manufacturers and whole-
with a good customs infrastructure salers do just that. Are you ready for a boost?
www.intershop.com

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