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~ Coffee Corner ~

offee or tea? When and how? Tax issues are one of the fields where professional service
There is no other answer than coffee. A strong and a trusted company are needed. That is why a potential
Cespresso in the morning is the best way to kick off my recipient of your services does not decide to expand, and thus
day. your service, due to this “tax bottleneck.”

Can you tell us a bit about Taxology and yourself? What are the most significant tax issues for e-com-
Taxology was built four years ago to answer a rising need merce businesses?
to help e-commerce companies with VAT settlements and This is an excellent question. I believe it is important to begin
taxation problems. We have learned a lot about cross-border with the fact that tax issues are one of the most significant
e-commerce and European VAT settlements, and now we are challenges in cross-border selling. And what exactly is the
a consulting company that provides a much more complex most difficult? There are numerous languages and regulations
package of services. Our core is still VAT settlements and in various countries. Another issue is that they frequently
returns, but we are also helping our customers expand receive contradictory and incomplete information, so they are
their businesses to new markets. In addition, we advise the unsure if they are resolving the issue correctly.
best solutions for e-commerce growth and help optimise
accounting processes and inventory management systems. Additionally, it can often take months to register for
VAT in a specific country, which effectively prevents them
In 2014, I established an accounting office that currently from selling in that country. There are many issues and
serves over 500 clients and employs 60 specialists in the tax uncertainties with foreign VAT too.
industry. From the very beginning, we specialised in serving
e-commerce and IT companies. In 2018, with two other However, in my opinion, this cannot be used to justify halting
friends, I started to develop Taxology, where I am in charge of cross-border expansion. It is prudent to entrust this matter to
sales and marketing. an expert who specializes in VAT assistance for e-commerce
businesses in order to have peace of mind. Taxology helps
What kind of cross-border e-commerce solutions does clients overcome this barrier of uncertainty by providing
Taxology offer? in-depth consultations that educate them on cross-border tax
Our main offer to e-commerce businesses is called VAT issues.
compliance. It means that we cover everything connected
with VAT settlements in all European countries. We make Only death and taxes are certain, as the saying goes. And we
VAT and VAT OSS registrations, VAT settlements, and VAT make sure that the latter is in good hands so that our clients
returns. In addition, we manage all the communication with can concentrate on business development.
tax authorities and all the documents required by the law in
different countries. Lastly, could you tell us about some of the latest
trends within e-commerce and how they affect
Our Taxology app makes settling VAT abroad much more retailers/brands?
manageable. At Taxology, we combine the world of taxes We can see that the omnichannel approach is constantly more
with modern technologies. The internal IT department and popular in e-commerce. Companies that want to grow don’t sell
extensive experience in analytics and data processing allow us only on one marketplace or online shop. They must choose the
to automate tax processes for our clients. best solutions and channels if they expand to many different
countries. There are many marketplaces in Europe; their
Recently, we have expanded our offer and established a new popularity depends on the land. There are also various regulations
part of our company called Taxology Consulting. We advise in many countries, so if a company decides to start cross-border
e-commerce companies not only on VAT issues but also on sales, it should create a strategy first.
inventory management. We advise which solution in Amazon
FBA to choose and how to integrate it with their sales Omnichannel is growing, and so is e-fulfilment. E-commerce
system. We can also support effective inventory management brands are changing so they can focus on sales and marketing and
and supply chain security. outsource all the other processes like logistics, accounting, and
taxes. ••
How can these solutions help retailers/brands improve
their success selling online and internationally?
We deal with what business owners shouldn’t. We take a
holistic approach to the challenges and problems of our
clients. For example, we help model tax processes around
e-commerce, support system integration with sales platforms,
and prepare dedicated and complex reporting solutions at the
interface between financial and sales data.

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