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~ Cross-Border Magazine ~
INDEX

3 FOREWORD
5 COLUMN: SANNE LEENDERS
6 INTERVIEW: INTERSHOP
12 INSIGHTS: 5 GOLDEN TIPS TO HELP YOUR E-COMMERCE BUSINESS MOVE FORWARD
14 INTERVIEW: JC-ELECTRONICS
22 INSIGHTS: STRATEGIES FOR OPTIMAL COURIER PRIORITISATION
24 INSIGHTS: CLOTHING AND APPAREL FULFILMENT: TIPS FOR CROSS-BORDER E-COMMERCE SUCCESS
28 INSIGHTS: CROSS-BORDER E-COMMERCE: BENEFITS, CHALLENGES & TIPS TO SUCCEED
34 CASE: HOW SOLIS MADE THE TRANSITION FROM B2B RETAIL TO ONLINE B2C
36 COLUMN: WIJNAND JONGEN
38 INSIGHTS: 5 COMMON OVERSIGHTS THAT CAN UNDERMINE YOUR E-COMMERCE SUCCESS
42 CASE: THE EXPERIENCE OF JUANITA JO WITH OCT8NE’S VISUAL CUSTOMER SERVICE PLATFORM
44 INSIGHTS: LIONS PREP: WHEN GREAT MEALS NEED GREAT PACKAGING
50 CASE: HOW AMERICAN BRAND LOVEVERY HAS CONQUERED EUROPE
52 RESEARCH: MIXED EMOTIONS AMONG SWEDISH E-TAILERS
58 COLUMN: CAROLA RODRIGUES
60 INSIGHTS: FACILITATING SEAMLESS IMPORTS AND DUTY RECLAIM
62 INSIGHTS: THE FOUR KEY DROPSHIPPING TRENDS
64 INSIGHTS: NAVIGATING THE VAT MAZE
66 CASE: ACTIVE ANTS HELPS SUNDAY BRUSH WITH CUSTOMER NEEDS AND INTERNATIONAL AMBITION
68 INSIGHTS: WORLD THROUGH THE RETAIL LENS
70 INSIGHTS: THE FOUR MOST IMPORTANT MARKETING TOOLS FOR E-COMMERCE ENTREPRENEURS
74 INSIGHTS: KEEPING THE CUSTOMER SATISFIED IN A TIME OF CRISIS
76 SPOTLIGHT ON: SENDING PERSONAL DATA TO THE US - THIRD ACT
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