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placing an order. The customer experience should therefore means that, despite cross-border business, you keep the
be so sophisticated that customers get the feeling that they delivery times expected by customers between two and
ordered from a German provider. four working days from collection from your warehouse or
receipt in our cross-dock. Neither you nor your customers
Selling easily from the UK to Germany despite Brexit have to worry about import sales tax. Delivery is similar to
with exporto German e-commerce stores.
With German customers, e-commerce retailers from the
UK are expanding their target group by several million • Uncomplicated returns
potential buyers. Although new rules and requirements Well-known German delivery companies such as DHL
dominate the trading conditions, the customer experience are available to your customers for returns. Our experience
does not have to suffer as a result - and neither do the shows that this is compliant with the service level
internal processes of your e-commerce store. With exporto agreements of common e-commerce platforms.
as a strong partner, you unlock the German market and
process retail transactions quickly and easily - from Returned goods are processed centrally via our own exporto
ordering to returns. You simply sell your goods directly returns centre in Germany. You always keep track of the
from your warehouse in the United Kingdom, saving you process: Every day you receive a statement from us and
the costs of additional storage space and stock within the know which returns have been received.
EU.
For your customers, this ensures that they get their money
All you need is an interface to your e-commerce store. The back even faster. This relieves them immediately and
rest is automated. exporto takes over the processing of your provides a flawless customer experience.
German orders, including shipping. In doing so, exporto
relies on a full-service model with a consistent process: Conclusion: Germany as a target market for UK
e-commerce
• Parcels for German customers arrive at the exporto The German e-commerce sector is booming. Brexit and
warehouse in the UK and are processed there. the associated regulations and increased requirements for
• exporto physically transports the deliveries across imports and exports are no obstacle to high-revenue cross-
the border to Germany on the same day. border business. With exporto you expand your potential
• Once there, exporto supplies them to the German customer segment by over 80 million people - without any
delivery network. major additional effort.
• Proven German shipping partners such as DHL
deliver the parcels to the customer’s doorstep. exporto focuses on efficient supply chains and takes care of
• Returns are sent to the exporto warehouse in customs and VAT issues for you. This works so effectively
Germany and are centrally processed there. that your German customers won’t even notice that they
• Resale is possible again within a week of arrival at are ordering from a British e-commerce store. This is how
our own warehouse in the UK. native and smooth online shopping across national borders
can work. See for yourself and get to know our solution for
In other words: exporto physically transports the parcels cross-border business. ••
across the border for you, takes care of the necessary
carrier license and deals with customs and VAT issues.
Our experts are then your central point of contact for all
logistics, customs, and tax issues.

Domestic customer experience thanks to exporto
The processes with exporto are focused on a seamless and
native end customer experience.

• Familiar shopping experience
For cross-border business, you display your store in euros
via a German domain. For your customers, this means that
the checkout and the entire user interface do not differ
from German websites. This increases usability and reduces
questions and doubts before the first order is placed. GET IN TOUCH
To get you optimally prepared for the next shopping days, simply contact us
• Short delivery times using the contact form of our Website.
Goods are imported from the UK on a daily basis. This

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