Page 28 - CBMAwards2024

~ e-CROSS ~

BigBuy stocks all 200,000 items, allowing it to consolidate Looking to the Future
orders and ship them in a single package with one freight BigBuy’s ambitions don’t stop at Europe. The company
charge. is already planning to expand into new regions, including
Latin America, the United States, and Asia. “We want to
This logistical efficiency is supported by advanced take the technology and know-how we’ve developed in
technology. BigBuy’s proprietary platform integrates Europe and apply it to other markets,” Salvador explains.
seamlessly with its clients’ e-commerce systems, providing
real-time updates on inventory, orders, and delivery In addition to geographic expansion, BigBuy is exploring
statuses. “For example, if a customer in Stockholm new ways to package its services. The company aims
encounters a delivery issue with DHL, we’re notified to offer its combination of wholesale, logistics, and
within 15 minutes and can address it immediately,” says e-commerce expertise as a standardized product for brands
Salvador. looking to enter the European market.

BigBuy’s ability to manage every aspect of the supply “Our goal is to help brands that sell only on platforms
chain—from product creation and localization to like Amazon to expand into other channels or reach new
final delivery—has earned it the title of a “technology countries,” says Salvador. “We have the technology, the
wholesaler.” It’s a business model that offers more than logistics, and the market knowledge to make that happen.”
just products; it provides the tools and support that ••
e-commerce businesses need to succeed.

Navigating a Fragmented European Market
Expanding across Europe is no easy feat, especially in
a region as diverse as the European Union. Despite
sharing a common currency in many countries, Europe
remains fragmented, with varying regulations, logistics
infrastructures, and cultural differences.

“Europe is not a cohesive market,” Salvador admits.
“To succeed here, you need to localize your products
and services for each country. That’s why we invest over
€300,000 annually in native translations of our catalogue.
It’s essential to communicate with customers in their
language and adapt to their culture.”

This attention to detail has been a key driver of BigBuy’s
growth. By tailoring its offerings to each market, the
company has built a loyal customer base across the
continent.

RECOGNITION FOR EXCELLENCE
BigBuy’s innovative approach has captured significant attention this year, as e-CROSS proudly awarded the company the prestigious Cross-Border Magazine Award.
This accolade recognizes BigBuy’s outstanding contributions to cross-border e-commerce and its substantial impact on the European market.
With a decade of rapid growth and ambitious plans ahead, BigBuy is set to remain a leader in wholesale and e-commerce. Through its cutting-edge logistics,
extensive product catalog, and commitment to localization, BigBuy continually sets the benchmark for what modern wholesalers can achieve.

At e-CROSS, we are dedicated to transforming the DTC Cross border experience for Latin American countries (Export and Import). Our solution empowers brands to
provide their customers with a local shopping experience, regardless of location. We eliminate the complexities and barriers typically associated with international
expansion, ensuring a seamless purchasing experience for buyers—just as if they were buying a local product. For brands, it’s as straightforward as selling within
their home market.
Our platform provides Composable Markets, enabling both a brand’s official store and access to niche marketplaces in the region.

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