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he Challenge: Keeping Pace with Peaks Matthesius adds, “Th e fl exibility and advanced functionality
Every year, costume supplier MASKWORLD faces a of the new WMS off ered us a chance to easily set up new web
Tspike in orders ahead of Halloween and the German shops using the same logistics system, and the same processes.
celebration Rosenmontag Carnival, with shipping volumes
topping 450% at their height. Th e business sells a wide range Th e Results
of products including masks, costumes, makeup, accessories Doubled Productivity
and props. Off ering more than 12,000 diff erent products, the MASKWORLD was able to consolidate its shipping stations
company sells to customers around the world through its online from 24 to 12. With simplifi ed one scan shipping, standardised
shops, and its B2B channels via brick-and-mortar shops, online processes between marketplaces, and full integration of its WMS
shopping carts and marketplaces. To manage order fulfi llment and ERP, the company improved operational productivity by
during seasonal peaks, the e-commerce vendor required a 200%.
scalable, effi cient and fl exible WMS.
Reduced Costs by £420k per Year
With its current system not up to the task, MASKWORLD sought Automated logistics processes ramped up effi ciency, enabling
a WMS that would streamline and accelerate its picking, packing MASKWORLD to reduce the number of warehouses shifts
and shipping processes for its e-commerce customers. Also, it was from two (or more) to one, and reaping savings over £420,000
essential to maintain accurate inventory over various channels and annually. Seasonal employees can be trained quickly and easily,
support the expansion of additional online shopfronts. To handle saving time and money.
the fl ood of orders caused by peaks, the company also needed to
rapidly train 200 seasonal employees on the WMS system. Heightened Accuracy to 0% Errors
With Descartes’ automated scanner-based solution, the risk of
Th e Solution: Streamline Order Fulfi llment and order processing errors is eliminated at MASKWORLD even
Minimize Costs with 12,000+ products online, more packages sent per employee,
To manage seasonal order fl uctuations of its 12,000 diff erent faster shipping processes and 200 seasonal staff brought in to
products, MASKWORLD implemented the automated support peak demands.
Descartes pixi warehouse management system (WMS).
Th e solution easily scaled to meet increased volumes while Ease of Expansion Due to Descartes pixi WMS
supporting expansion and evolution of the business through the Th e WMS solution enabled MASKWORLD to easily expand
addition of new online shops. by setting up additional web shops using the same automated,
effi cient logistics processes. By evolving to a multi-brand
“Because of a more automated system, we have been able to concept, the company can now drive sales year-round. ••
reduce our labour costs. Plus, training new employees is simple
and quick, which is especially crucial during seasonal peaks,”
explains Roman Matthesius, CEO at MASKWORLD. DO YOU WANT TO SEE DESCARTES PIXI LIVE IN ACTION?
Visit www.pixi.eu/en
By automating logistics processes for e-commerce order
fulfi llment, the WMS drives operational effi ciencies across
MASKWORLD’s multi-channel warehouse. Using a new
simplifi ed scanner-based solution for picking, packing and
shipping, the company was able to consolidate shipping
stations and reduce the number of warehouse shifts, improving
productivity by 200% and generating substantial cost savings.

“Th e amount of savings compared to the old system is
tremendous. We have doubled our packing and shipping
productivity and tripled our receiving productivity, saving over
£420,000 a year,” states Matthesius. “We have been able to cut
the number of shipping stations in half and reduce the number
of shifts from two or more per day to a single shift.”
Th e integration of the solution with MASKWORLD’s
sales channels, carriers, and other internal systems enables
synchronised order status updates. With real-time data, the
company mitigates the risk of errors while improving visibility
into warehouse inventory to avoid stock outs and increase
customer satisfaction.

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