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At the Digital 1-to-1 event in Barcelona, we meet up with Bosco Garcia Puig, Head of
            Digital at Meller. The Spanish brand focuses on social commerce, selling fashion accessories
            such as sunglasses and watches online and offline. The brand is close to its fifth anniversary
            and has been expanding quite a lot over these years.



                   hanks for taking the time to meet with us,   Sunglasses are a very seasonal product. Is that a rea-
                   Bosco. What is it you enjoy most about     son to look for other markets, like the Americas?
            Tevents?                                          ‘It is one of the reasons. We, for example, tried to make
            ‘Events like Digital 1-to-1 have a very different approach   things work in Australia. Seasonality is something that can be
            when it comes to meeting people. You get to know a lot of   ‘solved’ when going cross-border. Unfortunately, though, the
            people in just a few days. You learn about twenty new solu-  Australian market did not work for us just yet.’
            tions that are offered and you wish you could add them to
            your e-commerce the very next day. When a new solutions   How did Meller become a famous brand?
            surprises me, I want to know more about it. I want to try   ‘Social media is very important for our brand, especially
            it. That is what you can do during these events. Watch live   Facebook and Instagram. Right now, we are collaborating
            demonstrations and talk to the people behind the idea. The   with many micro-influencers. We did more than a thousand
            communication is personal and authentic, especially in one-  collaborations with micro-influencers last year’
            on-one conversations. That aspect of networking is great.’
                                                              As competition in your market has grown significant-
            Tell us about Meller. It is very online-oriented, but   ly over the past few years. Have you noticed that it is
            has started to sell through offline channels in Spain   more difficult to brand your products?
            as well. What is the reason for adding these alterna-  ‘There’s more to it than just that. We have a lot of competi-
            tive channels?                                    tion from sellers who try to sell the same kind of products.
            ‘We are focusing on opening offline channels in order to   There are brands that sell sunglasses and watches all over
            extend our client reach.                                                    the world. What is even
            Our focus is online,                                                        more striking is that there
                                             “ WE DID MORE
            but we partnered with                                                       is a lot of competition on
            a big distributor that                                                      Instagram and Facebook
            sells through 400 sell-                                                     through which we adver-
                                         THAN A THOUSAND
            ing points in Spain.                                                        tise. The costs associated
            This way we can sell our                                                    with advertising and the
            sunglasses in retail too.                                                   cost for CPM (Clicks Per
            our brand name through  COLLABORATIONS WITH                                 Message) have increased by
            It is a great opportunity
            to expand the brand and
                                                                                        more than 100% per year
            offline channels. Online                                                    over the past three years.
                                                                                        Additionally the experi-
            channels will remain our   MICRO-INFLUENCERS                                ence of collaborating with
            core focus. Right now, it                                                   an influencer can differ
            accounts for about 80% of                                                   hugely from country to
            all our sales. It is why we        LAST YEAR. ”                             country. For example, it is
            are looking for more ways                                                   possible to collaborate with
            to sell online in countries                                                 an influencer in Spain that
            such as Germany and the                                                     has over 100,000 follow-
            Netherlands.’                                                               ers for free, as they only
                                                              wish to receive the product. Contrarily, influencers with more
            Which is your best-selling product category?      than 20,000 followers in Germany ask to be paid extra to be
            ‘It depends on the time of year and the location. Sunglasses   interested in a collaboration.’
            sell very well in the summer, so it is worth focusing on this
            product category during these months. On the other hand,   How do you deal with that?
            sales of our main product, watches, are rising in the months   ‘We use two strategies. Firstly, we try to collaborate with
            of September, October, November and December. Our busi-  micro-influencers and reward them with our products. They
            ness of selling watches is sustainable all through the year,   receive the product as a reward for their collaboration. The
            creating a profitable cash flow.’                 second strategy is to activate paid collaborations with influ-







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