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~ Cross-Border Magazine ~
INDEX
3 FOREWORD
5 COLUMN: JEROEN LEENDERS
6 INTERVIEW: HORNBACH
10 INTERVIEW: BELIEVE ATHLETICS
16 CASE: THE BIBLOO WAY
20 COFFEE WITH... SOUFYAN EL HAMMOUTI
22 INSIGHTS: SNOCKS.COM: MASTERING EXTREME GROWTH
26 COLUMN: LORNA LEAVER
28 INSIGHTS: CROSS-BORDER E-COMMERCE IS KEY TO BRANDS’ POST-CRISIS RECOVERY
32 INSIGHTS: T-MALL CROSS-BORDER MARKETING TIPS
34 CASE: SAINT-SIXTUS TRAPPIS ABBEY
36 RESEARCH: GENERATION Z: ‘THE FUTURE SHOPPER’
38 INSIGHTS: E-INNOVATION WITHIN MANUFACTURING
42 INSIGHTS: HOPE IN THE HIGH STREET: MAKING DIGITAL THE NEW REALITY
46 CASE: WHY YOUR LIVE CHAT NEEDS VISUAL SUPPORT
50 INSIGHTS: THE RUSSIAN CUSTOMER JOURNEY
52 INSIGHTS: ERP-SYSTEM AND E-COMMERCE: A PLUG-AND-PLAY SOLUTION
56 CASE: SUSTAINABLE SHIPPING? YOUR CUSTOMERS ARE ASKING FOR IT
60 SPOTLIGHT ON... TOWARDS THE EU DIGITAL SERVICE ACT
PARTNERS
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