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~ Salesupply ~
How about outsourcing international customer support? How to resolve this paradox?
This is certainly a valid option, but most call centres will
demand you ‘buy’ at least 3 full-time agents, including for the Don’t fear; there is a solution
weekends, probably even 4. As with the previous option, that Imagine being able to deliver good native customer care
investment doesn’t make sense when you are just entering a whilst only paying for the events you receive.
market, and your event volume will initially be low. Salesupply supports over 200 online brands and retailers
with shared customer support agents. Working with shared
Welcome to the cross-border customer service agents, your (international) clients will always find a
paradox trained native customer care agent to support them in their
In order to grow your business, you need to expand own language, and you only pay for the events you receive.
internationally > in order to become successful in a market,
you need to turn customers into returning customers > to do This way, you save a substantial budget for generating
so, you need to provide good, local customer service > when traffic to make your new cross-border venture a success. ••
entering a new market, your event volume will be low, making
good customer service unaffordable. MORE INFORMATION:
SALESUPPLY.COM/CALL-CENTER
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