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~ DPD Netherlands ~



            A SUCCESSFUL





            INTERNATIONAL




            COLLABORATION






            BETWEEN




            FOOT LOCKER AND




            DPD NETHERLANDS






            Text: Bas van Dooren, Director Carrier Management, Foot Locker, Lieke van Lieshout, Brand Experience Specialist, DPD Netherlands, Fleur Sijbrands,
            Communications Manager, DPD Netherlands // Photos: Foot Locker, DPD Netherlands
            In the competitive world of retail, it is essential to not only offer consumers the latest
            products but also to provide a reliable delivery service. Foot Locker, with approximately

            2,500 retail stores in 26 countries across North America, Europe, Australia, and New
            Zealand, and a licensed store presence in the Middle East and Asia, has established itself
            as a leading footwear and apparel retailer. For its deliveries in Europe, Foot Locker relies
            amongst others on DPD Netherlands as part of Geopost, one of the largest parcel delivery
            companies, known for its strong international network and reliable delivery times. This
            Dutch collaboration has blossomed into a success story in international logistics.



                   he well-considered choice for DPD          greatly appreciated by Foot Locker. DPD Netherlands, with
                   Netherlands                                its strong international character and deep understanding of
            TFoot Locker was seeking a reliable delivery partner   the French market, was therefore the ideal choice. Not only
            for its e-commerce consumers in France. Consumer research   was the international network of DPD Netherlands a strong
            conducted by Foot Locker revealed that their French   advantage; the collaboration with DPD Netherlands also
            consumers considered Chronopost as their preferred parcel   allowed them to benefit from the valuable insights provided
            delivery service. Chronopost, like DPD Netherlands also a   by the European DPD E-shopper barometer study. These
            part of Geopost, has the largest network of pickup points   insights enable Foot Locker to better meet the needs of
            in France, this was as well a main decision point for Foot   their French consumers. For instance, it was found that 67%
            Locker. DPD Netherlands is offering Foot Locker access   of the French population are e-shoppers, primarily buying
            to the Chronopost network via Geopost. With this, DPD   fashion and books online. The insight that French e-shoppers
            Netherlands continues to be in the lead and the single point   consider free shipping as the most important factor in online
            of contact for Foot Locker. Another benefit of this is, that   purchases is crucial information for Foot Locker. Next to
            the communication can continue to be in Dutch, which is   that, in France, delivery to a pickup point is the second







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