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~ Salesupply ~

THE INNOVATION OF

PANASONIC HEATING

& COOLING SOLUTIONS

COMFORT AND EFFICIENCY

FOR EVERY HOME WINNER

POWERED
BY
Text: Olga Sanroma // Photos: Cross-Border Magazine

In a constantly evolving world, the need for sustainable, efficient, and comfortable climate control
solutions has become more relevant than ever. At Panasonic Heating & Cooling Solutions, our
mission is to transform how people experience comfort in their homes and workplaces, without

compromising environmental care.

nnovation for a Better Life Panasonic: Dedicated to Excellence and Customer
Innovation is at the heart of what we do. From the Satisfaction
Idevelopment of high-efficiency heat pumps like At Panasonic, customers are at the core of everything we
Aquarea to air purification systems with nanoe™ X do. We are committed to listening attentively to their
technology, our solutions are designed to deliver far more needs and developing innovative products that meet
than perfect temperatures for maximum comfort. Our their expectations and enhance their quality of life. This
products focus on improving quality of life, providing dedication is reflected at every stage of our process, from
cleaner, fresher air, and helping to reduce energy research and development to production and after-sales
consumption with every use. service.

Technology in Service of the Planet In the after-sales phase, we aim to deliver high-quality
At Panasonic, we are committed to reducing our carbon service and customer care, providing an exceptional
emissions and leading the transition towards a more experience with every interaction to build long-lasting,
sustainable future. This ambitious project aims not only trustworthy relationships.
to transform our internal operations but also to help
our customers and partners reduce their environmental This was the fundamental premise when we began working
footprint through eco-friendly products and solutions. with H1 & Salesupply three years ago on the maintenance
service project for the Aquarea range (the highly efficient
The Panasonic Green Impact Plan sets out clear goals to air-to-water heat pump, noted for its efficiency and low
combat climate change. Our objective is to reduce CO₂ CO₂ emissions).
emissions generated by our global operations and expand
positive impacts through our products and services. The role of H1 & Salesupply in this project is to provide
Call Centre services across Europe—a strategic service for
At Panasonic Heating & Cooling Solutions, we are proud Panasonic because, as mentioned earlier, customer service
to be part of a global transformation led by the Panasonic is one of our key pillars.
Green Impact Plan. Our commitment is to develop
technologies that not only provide comfort but also drive The team of agents at H1 & Salesupply serve as the
positive change for the planet. company’s first point of contact with customers when
they have a query, require information, need to manage
their warranty or the maintenance of their equipment,

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