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~ DSV ~

CELEBRATING

COLLABORATION AND WINNER

POWERED
BY
EXCELLENCE IN E-COMMERCE

Text: Polly Davis // Photos: Cross-Border Magazine
The Cross Border Magazine awards ceremony in October brought together the great and the good
in the world of international e-commerce. Held in the beautiful city of Barcelona, the evening
was spent recognising and celebrating the success of brands and businesses in the international
e-commerce arena. As a Cross Border partner, DSV was able to nominate one of their partners
as the recipient of their Cross Border Award.

ctopia is a valued and trusted partner for A wide variety of customers
DSV and was therefore the natural choice. Regardless of the type of business they operate, Octopia
OOctopia is on a mission is to democratize customers experience that the Octopia platform and services
e-commerce by providing entrepreneurs and retail- help them to save time, reduce costs and achieve scalable
ers, regardless of size, access to tools and services to growth. For example, a growing household appliance brand
simplify their operations. was struggling with slow shipping lead times and stockouts.
By using Octopia Fulfilment, they reduced the number of
A full marketplace ecosystem orders cancelled by 30% and the delivery lead time by one
So, what exactly does the Octopia business deliver? For day. This not only enhanced customer satisfaction but it
sellers, Octopia provides a tech stack and personalized contributed to enabling their international expansion.
support to help them grow their business and generate
incremental gross merchandise volume (GMV) across new Another Octopia customer is a leading UK marketplace
sales channels. And marketplaces gain access to top sellers specialised in DIY. They decided to partner with Octopia and
and products, with Octopia managing the complexities of directly connect its sellers to Octopia’s fulfilment network.
seller recruitment and operations. Sellers now benefit from faster delivery times, a better
ranking and a boost of GMV while the marketplace improves
Octopia Fulfillment is an additional service offered its Net Promoter Score (NPS), commission and can focus on
by Octopia and plays a key role in this by simplifying its first party business
connectivity, dashboards, logistics, improving the overall
quality of services, and enabling sellers and marketplaces to Working together, DSV and Octopia can ensure that
focus on business growth. businesses of all sizes can access a world class logistics
solution, supported by technological expertise and the best
Customers that use the Octopia Fulfilment service are customer support. Congratulations to Octopia on winning
varied and include marketplace sellers and e-commerce the Cross Border Magazine Award! ••
players operating a marketplace, as well as brands looking
for tailor made solutions. Furthermore, the Octopia white
label logistics solution is suited for any customer, selling any
product on any sales channel.

Octopia clients benefit from a large network of warehouses
across the EU, highly automated and specialized in
e-commerce; multiple carrier partnerships with competitive
rates thanks to millions of parcels shipped every year; more
than 10 years’ experience operating logistics for marketplaces;
a tech stack connected with most sales channels and multiple
services beyond logistics.

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