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ions remain in the fabric, survive washes and do not cause Maintaining social media is essential
allergies.” “Social media can be an incredible tool. It allows us to convey
our message directly to our customer, no intermediaries, to
Our focus is currently on get feedback instantly,
the Spanish market and to establish a
“Being an online “WE DO NOT SEE WHY WE dialogue.
business, we do not see We spend countless
why we should limit
Nevertheless, experience SHOULD LIMIT OURSELVES hours answering
ourselves geographically.
people’s questions on
has shown us that Instagram - questions
focusing too early on the GEOGRAPHICALLY.” we receive through
international market, being DMs. We never ignore
a small team as we are, can our customers, and we
be distracting. Therefore, try to answer as fast as
we decided to take a step possible. Sometimes
back and focus on the home business. Of course, we offer this can be exhausting, but it is totally worth it because we
international orders and have been shipping around the globe also learn a lot from their concerns and desires.
since the start, but for the time being, our marketing and
communication efforts have their main focus in Spain.”
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