Page 11 - CBMAwards2020

~ eShopWorld ~

Everything you need

scale this up to 50 countries without increasing the size of accomplish this?
your team, and it just isn’t possible.” “We are delighted to hear that we have been selected as
one of the winners of a Cross-Border Magazine Award. to know about
What do you consider to be the secret weapon when it Ultimately, this will keep us motivated to improve ourselves
comes to successfully selling cross-border? every year,” says L.K. Bennett. The company explains that
“Finding a partnership like eShopWorld that allows you to eShopWorld has helped them overcome some of their biggest how to go cross-border
tap into this missing local knowledge and gives customers challenges by delivering a local experience to global markets.
in each market the best combination of delivery, returns
and payment options. This clarity upfront gives customers Overcoming our biggest challenges
much more confidence in shopping online with an overseas “eShopWorld has allowed us to deliver the local experience
retailer.” to global markets by overcoming our biggest challenges. Our
international customers can shop in their local currency and
Currently, there are a lot of upcoming trends within have absolute clarity on up-front costs, delivery options, and IT’S NEVER BEEN MORE IMPORTANT TO BE ABLE TO SELL TO
the cross-border and e-commerce industry. What ease of return should they need to. This has helped us to
trends do you think will take the spotlight in the grow conversion in those markets and build trust with our GLOBAL MARKETS. CORESIGHT RESEARCH AND ESW HAVE
coming year(s) and why? customers. We also know that if anything changes, like a new TEAMED UP TO PROVIDE EVERYTHING YOU NEED TO KNOW
“We believe that despite continuing globalisation, the desire payment method starts taking off in one of the markets, then IN THIS REPORT.
to ‘shop local’ and reduce the impact on the environment will eShopWorld will know about this and make sure we can offer
continue to gain momentum. We expect that global brands it to our customers. This way, our experience stays relevant
like ours can offer both and we will increasingly need to use and of the quality customers expect from L.K.Bennett.” ••
our physical retail presence to fulfil stock to local markets
and have more in-country hubs for fulfilment and returns to
reduce the shipping carbon footprint.”
WHAT’S INSIDE:
You have been selected as a winner of one of the
Cross-Border Magazine Awards of 2020 for out- ■ ■ Strategic guidance on global
standing performance in the Payments Category. markets
Can you tell us how eShopWorld has helped you to
■ ■ Localization of the entire
customer journey
■ ■ Resourcing for international
operations

■ ■ Best practice in logistics
■ ■ The importance of
omnichannel

Get your copy now at:
eshopworld.com/ecommerce-buyers-guide/

If you would like to learn how brands trading with
eShopWorld have seen growth of up to 150% during the
pandemic, just reach out to us at [email protected]

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