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 And lastly, all of this must be made possible by people.   Currently, there are a lot of upcoming trends within
 Our Way Of Working culture ensures that. It is the simple   the cross-border and e-commerce industry. What
 things that make the difference. Without the right culture,   trends do you think will take the spotlight in the
             The Cross-Border Magazine is a Salesupply initiative carried out as a joint project with our valued partners; PostNL,
 the five success pillars will not be fulfilled properly.”  coming year(s)?
                                 Intershop, Ranpak, eShopWorld, Oct8ne, eTail and many more.
 “The COVID-19 outbreak has made many organisations
 Can you tell us about the importance of selling cross-  realise the benefits of e-commerce, via their own channels
 border within your company? And how selling cross-  or via marketplaces. Many organisations have experienced
                                                A Salesupply initiative in association with EcommerceNews.eu
                A Salesupply initiative in association with EcommerceNews.eu
 border has helped your business grow?  that this makes it “relatively” easy to go cross-border. We   CROSS-BORDER  CROSS-BORDER  CROSS-BORDER
 “We are ambitious, and this gives people energy. By   think that as a result, we will see more local (niche) heroes   MAGAZINE  MAGAZINE
 going cross-border, your organisation takes on a different   cross-border. Eventually, after the COVID-19 era, there   MAGAZINE
 dimension, and it gives our people perspective and growth   will be another shake out, and the successful ones will   Edition 16, Winter 2020  Edition 15, Autumn 2020  A Salesupply initiative  All about international e-commerce, edition 14, Summer 2020
 opportunities. As a result, we grow in size as a company,   remain, as always.” ••
 we retain knowledge, and we get a strong footprint and
 economies of scale.”

 What are the biggest challenges when it comes to
 selling cross-border?
 “The biggest challenges are in the field of logistics and
 customer service. You want a good last-mile proposition
                BISSELL
 and a strong local service organisation. Salesupply helps   INNOVATION   BELIEVE   SCHUHE24
                                                ATHLETICS
                   AND
                                                                                 E-COMMERCE
 us with the customer service aspect. As a result, we do not   AUTHENTICITY  WE BELIEVE   A DIFFERENT
                                                  IN SLOW
 have to organise this ourselves, and we can outsource it to   FASHION             APPROACH
 a certain volume. This keeps start-up costs low, and the   SUCCESS STORIES BISSELL // INTERVIEW MARKOS KOURTALIOUS, KRETA ÖL //
                RESEARCH RUSSIAN RETAIL TRIGGERS, B2B E-COMMERCE REPLATFORMING   SUCCESS STORIES BELIEVE ATHLETICS, SNOCKS / / INTERVIEW FLORIAN PREUSS,   SUCCESS STORIES SCHUHE24, KARHU / / INTERVIEW JAMES BARTLE, HHJ TRADING / /
                   LEARNINGS // TIPS & INSIGHTS PREPARING FOR BREXIT   HORNBACH / / RESEARCH GENERATION Z, SUSTAINABLE SHIPPING / / TIPS & INSIGHTS    RESEARCH NAVIGATING AMAZON, PRICE COMPARISON SITES IN CEE, DELIVERY TRENDS
 go-to market is relatively fast.”  1         CROSS-BORDER E-COMMERCE IS KEY , WHY YOUR LIVE CHAT NEEDS VISUAL SUPPORT   IN MOSCOW / / TIPS & INSIGHTS MULTICHANNEL SUPPORT, GLOBAL DIGITAL TAX IN 2020
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               CROSS-BORDER
               MAGAZINE
               A Salesupply initiative  All about international e-commerce, edition 13, Spring 2020











                OCT8NE
                THE KEY
                 TO THE
                 FUTURE
               SUCCESS STORIES PIERCE, PERFECT MOMENT // INTERVIEW OCT8NE, DRESTIGE //
              RESEARCH VIVA BRASIL, 6 FACTS ABOUT RUSSIAN E-COMMERCE // TIPS & INSIGHTS
              NEW DIGITAL PROTECTION ACT, CUSTOMER LOYALTY, NEW POSTAL REGULATIONS
                            1
            Cross-Border Magazine can only exist with the help and knowledge of strong partners who share their experiences and
            know-how about cross-border topics. In sharing knowledge we help e-merchants become more successful abroad and
                                          will directly effect the growth of their business.



            JOIN US ON OUR JOURNEY TO BUILD A COMMUNITY OF CROSS-BORDER EXPERTS, SUPPLIERS
                   AND BRANDS TO CONTINUE MAKING THIS MAGAZINE AN INVALUABLE SOURCE OF
                                      CROSS-BORDER INSIGHTS AND INSPIRATION!

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