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~ APEXX ~

The past year has brought many challenges, and COVID-related prevention measures have hit
the travel sector particularly hard. With the rollout of the vaccine, we are focused on the recovery
of the global travel industry. As a digital travel platform that services hospitality businesses and
their customers, we’re always thinking globally. We provide a digital guest service that works
with hotels and hostels, enabling guests to choose a room, check in and out, and even pay – right

on their mobile phones. At the guest’s convenience, they can also use their phone as a digital
key. Our mission is to make this process as seamless and convenient as possible, but payments
represent a complex piece of the puzzle. Having the right payment infrastructure is more
important than ever. This means streamlined, efficient payments and higher conversion rates,
which ultimately benefit businesses and their customers.

he complexity of travel payments payments methods, including Buy Now Pay Later (BNPL)
The travel industry is truly international, connecting and Open Banking Solutions, among others.
Ttravellers with hotels, hostels, sites and attractions Increasing the number of acquiring banks that you work
all over the world. For merchants, this means simultaneously with also helps to reduce risk and means that merchants can
connecting with customers, payment providers such as Visa choose the payment methods that suit their specific needs,
and Mastercard, and WeChat in China or Yandex in Russia. rather than taking a one-size-fits-all approach. By using a
In the Netherlands, for example, 60% of Dutch eCommerce payment orchestration platform, such as APEXX Global,
transactions were paid with iDEAL payments*. The wide travel merchants are able to work with multiple acquirers
range of vendors and hotels also means that the industry is through a streamlined and simplified process, meaning you
very complicated, as not everyone supports the same payment don’t need to integrate your system with each acquiring bank
solution or functionality. Travel merchants must always separately – saving time and money! This is essential to us as
be prepared to engage with multiple payment providers a fast-growing and disruptive business.
and acquiring banks. There are also many pain points for
merchants and customers alike, with high fees and payment When you’re a global business with customers spread across
processes that compromise efficiency. continents, it is critical to have a unified payment gateway
that enables you to work across global markets. In a world of
Putting merchants first complex travel payments, flexibility, choice, and a merchant-
It goes without saying that the payment industry is critical first approach are king. ••
to our business and the travel sector. Making sure that you
have the right payment infrastructure in place while growing
and servicing clients across their respective, domestic markets
is critical, especially for securing efficient payments and
competitive rates. This is when having the ability to move
volume between acquiring banks is important. This empowers
you as the merchant to seek out the acquiring bank that suits
your needs and the needs of your customers.

The rise of payment orchestration platforms like APEXX
Global means that merchants can select the right payment
providers and acquirers for their needs. Merchants can
connect to multiple acquirers through one integration, easing
the process of fund collection. For example, the AeroGuest
platform enables hotels to benefit from existing and new
revenue streams, such as deposits, Choose Room and Upgrade
Room features. This is facilitated by the range of payment
routes provided by APEXX. This means more flexibility, more
competitive conversion rates and ultimately, a fairer and more
equitable landscape for travel merchants. This additional
choice also creates a great opportunity for alternative
* HTTPS://WWW.IDEAL.NL/CMS/FILES/FACTSHEET_IDEALPAYMENTS_UK.PDF

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