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~ Sound of Data ~
are. So not just telephony but also new digital channels. With internationally,” says Jos. “We continue to innovate. Offer
our omnichannel contact centre integrated solutions and
“WE GIVE COMPANIES
platform XCALLY Motion, smart consulting services.
we smartly combine those This way, we create value
channels with telephony. And for companies and brands
AND BRANDS A
we integrate it seamlessly with a that focus on high-quality
brand’s Customer Relationship customer service. Because
Management (CRM) system. we believe that people
HUMAN VOICE”
This way, all information is easily want to be assisted with a
available, and customers can human touch. The human
receive optimal service. “ voice creates a more
personal bond and lasting
Voice channel experts for connection. And that
customer service and e-commerce makes customers feel heard.” ••
Sound of Data wants to be known as the smart voice channel
experts for customer service and e-commerce. “We are a
leading player in optimizing (telephone) contacts in the
customer journeys of brands. Both in the Netherlands and
THOMAS HAZELAAR (LEFT) AND JOS VAN LOO (RIGHT)
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