Page 52 - CBM17
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~ Sound of Data ~





            are. So not just telephony but also new digital channels. With   internationally,” says Jos. “We continue to innovate. Offer
            our omnichannel contact centre                                               integrated solutions and
                                       “WE GIVE COMPANIES
            platform XCALLY Motion,                                                      smart consulting services.
            we smartly combine those                                                     This way, we create value
            channels with telephony. And                                                 for companies and brands
                                              AND BRANDS A
            we integrate it seamlessly with a                                            that focus on high-quality
            brand’s Customer Relationship                                                customer service. Because
            Management (CRM) system.                                                     we believe that people
                                               HUMAN VOICE”
            This way, all information is easily                                          want to be assisted with a
            available, and customers can                                                 human touch. The human
            receive optimal service. “                                                   voice creates a more
                                                                                         personal bond and lasting
            Voice channel experts for                                                    connection. And that
            customer service and e-commerce                   makes customers feel heard.”  ••
            Sound of Data wants to be known as the smart voice channel
            experts for customer service and e-commerce. “We are a
            leading player in optimizing (telephone) contacts in the
            customer journeys of brands. Both in the Netherlands and






















































               THOMAS HAZELAAR (LEFT) AND JOS VAN LOO (RIGHT)








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