Page 14 - CBM25

~ Ranpak ~

Are you VAT compliant?

Ranpak provides multiple machine solutions for And when the customer says, ‘yes, that’s the one for me,’
packaging, can Pack Space Excellence potentially use we can take a photograph or video of that Pack Space
all the machines or only some of them? Excellence solution within the customer dispatch area and
Simon continues: “Yes, this is available with all Ranpak send the customer an email that sets the solution with its
machine solutions. In fact, if you have anything that can fit value attachments, dimensions, build times and in some cases
into a box that needs cushioning, void filling, or any kind the price as well. Al during the first visit. Through modern
of wrapping, you can use Pack Space Excellence because we technology, we are looking to do everything a little bit
will have a solution that will fit. Additionally, it is important quicker, so we can adapt to our customers faster and provide
to say that this is for both large and small companies. From more value for them,” Simon continues.
entrepreneurs to companies that have huge packaging
operations. If you pack something, it can always be done more It’s a really cool thing what you are doing with
efficiently in terms of space savings, ergonomics or increased Augmented Reality. How does it work? Is it
productivity.” something that you need to get in contact with
Ranpak?
50 years of experience reinforced by the latest technology “Yes, you need to get in touch with us. It is not public because
it wouldn’t make any sense, being this is a very complex
Pack Space Excellence is the rebranding of a service service, and we at Ranpak have experience in understanding
that Ranpak has been providing for the past 50 years. A the customers’ needs and providing the correct solution for
rebranding made with the addition of new technologies, their needs. In fact, over 50 years, we currently have seven
such as Augmented Reality, makes the solution tangible by engineers dedicated to creating Pack Space Excellence
visualising it in the customers’ warehouse/packing space. solutions optimising the packaging areas of our clients,
accumulating over 100 years of expertise.
Augmented Reality combines the condensed experience of
over half a century of dealing with all kinds of packaging These dedicated engineers have been committed, every day for
needs from all industries using the newest technology, many years, to listening to our customers’ needs and helping
delivering a really powerful tool with which customers can them find solutions to make their packaging operations run
visualise how the Pack Space Excellence solution would be in more efficiently. Now take this experience and fuse it with
their packaging environment. Augmented Reality as a tool to allow our customers to better
visualise the size, shape, even a 360 image of the packaging
Is the Pack Space Excellence service a tailor-made solution set up in their warehouse. This is a really powerful
solution? Is it something you send to each warehouse, combination that saves time, increases the confidence of the
and you make it specifically for that warehouse? customer, and also allows us to work faster and better.”
“Yes, it is. But also, if we go to the warehouse and notice
that one of our standard solutions could fit there, we would And how can a company get in touch with you?
recommend that solution. So, you could do either. If when “We have a solid network of distributors, and any potential
we visit the customer, we realise that our standard solutions customer can reach out to them to get in touch with us.
can add value, we use the standard ones. If not, we start from Ranpak distributors can help any business to get this
scratch, listening to the customer’s pain points, understanding service and receive an analysis of their current situation.
those, and then coming back with a bespoke solution,” says Alternatively, you can reach out to us directly to get the ball
Simon. rolling.”

“What we set out to do was to take the service we always If you had to choose, which one would be the main
provided and make it better for our customers, better and competitive advantage of Pack Space Excellence?
with reduced lead times. And to do so, we incorporated “Our experience in understanding what the customer
modern technology. Our account managers are geared is actually looking for combined with the Pack Space
up with Augmented Reality; and can go into a customer Excellence service is truly differentiated. Then turning that
or prospect and, using the AR, after understanding the augmented reality solution quickly into the real thing.
customer’s needs, offer the customer a visualisation of the
possible solution. Pack Space Excellence is a really exciting initiative; we are
taking something that has been successfully around for
We can show using Augmented Reality what the potential years and modernising it. We are making it more user-
solution will look like; we have never been able to do that friendly, quicker, and efficient. Taking something that has
before. We had to do the first visit before, then we had to go successfully stood the test of time and upgrading it with
away, come back, and present the solution. But now, on the new value-added new technology. That’s what makes the
first visit, we can potentially offer the customer a solution. Pack Space Excellence so exciting.” Simon concludes. ••

scan for a
free VAT audit

14