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~ Celeritas ~

Label-free returns Via their mother company Citibox, Celeritas offers the return
When returning via Punto Celeritas, clients have the option possibility in digital parcel lockers, which are installed by
to offer their consignees a label-free return. This means the Citibox in the hallways of consumers´ apartment buildings.
return will be done with a barcode that is received by email, This also much less CO2/energy wasteful than final mile
which is scanned at the PUDO point. This way the consignee home delivery, as Celeritas brings several parcels at the same
is no longer obligated to print out the return label and paste time to one apartment building and takes several parcels back
it to the parcel. Because face it, nowadays less and less people at the same time. Also, Celeritas only has to drive once, as it
own a printer. Also, the label free returns reduces paper and is a 100% successful delivery of the parcel, instead of driving
energy and improved the customer experience. two or three times to the same address due to the consignee
not being at home.
Content verification
Celeritas does also content verification. Automated scan reports
By doing a verification check in Spain, European distribution Celeritas offers automated scan reports, so customers know
centres already see within a few days the returns returned to exactly where each return is at each moment;
the Celeritas hub, processes, verified, checked and set ready
on a pallet for transport back to origin. Celeritas informs her • When the consignee drops the return of at the
customers about the returns on order level via a TMS or even PUDO, or the return is home collected, or dropped
via a shared drive. off at a Citibox home locker.
• At the Celeritas hub in the Madrid area.
By doing verification checks in Spain instead of doing them • Or if is on the line-haul towards the EDC
outside of Spain, it is possible to comply with platforms like
Zalando. This way consignees can receive a refund for their Line-haul back to EDC from Spain and Portugal
return within a few days already, which increases the customer Celeritas offers consolidated returns with line-haul options
experience and makes the brand compliant with the platform, back to EDC hub outside of Spain or in Spain. Celeritas has
e.g. Zalando, and thereby avoiding any penalties from the options on parcel level and pallet transport. From 48H to
platform and avoiding customer frustration. 96H is the regular transport transit time for a line-haul from
Spain to The Netherlands or Germany for example. ••
Citibox Returns (new)
Easy return from home. Citibox returns via residential lockers:

• Best UX ABOUT
• Faster Celeritas has one of the best end-to-end return rates in the market.
• Greener Contact us for more information or a quotation:
• Affordable [email protected]
• No IT required

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