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May 2021

85% of Austrians shop online regularly
The current e-commerce study on behalf of Mastercard Austria examines the payment and purchasing behavior of Austrians when shopping online. 85% of Austrians say that they shop online at least once a...
May 31, 2021
E-commerce share in total retail sales increases
The COVID-19 period was a lucrative one for online retail. Economists and analysts around the world agree and the reported sales figures of online retailers across the board back the...
May 28, 2021
84% of shoppers reject retailers with a poor returns experience
More than eight in ten (84%) online shoppers would turn their back on a retailer after a bad returns experience, according to InternetRetailing. Highlighting the power of returns as a...
May 27, 2021
Reasons for cross-border online shopping
One of the main advantages that e-commerce has over stationary retail is that it has almost unlimited reach. There are practically no borders on the internet. In addition, online retailers...
May 26, 2021
Social media has become the place to buy during COVID
Social media has become a key location for retail inspiration and purchases during the COVID-19 outbreak. A time when shops have often closed. The fastest growth of all has been...
May 25, 2021
80% of consumers miss in-store shopping
Retail brands are putting customer loyalty at risk due to a disconnect between their physical and e-commerce experiences. Research shows that 80% of shoppers say they miss at least one...
May 20, 2021
Payvision study shows 44% of retail consumers won’t change their 'COVID-19 effect’ buying habits
Online retail spends in the Netherlands reached USD21 billion in 2020 E-commerce physical goods subscription transactions in Europe will exceed $51 billion in 2021 Mobile payment apps (OEM) usage rose...
May 19, 2021
What do consumers think about online-offline integration
Since the COVID-19 outbreak struck flexibility has been an important aspect in retail. Consumers are becoming more flexible in their daily routines thanks to ever more digital lifestyles and expect...
May 18, 2021
Womenswear sees 98% rise in online sales
The prospect of leaving the house and mixing outside of the bubble has seen online women's clothing sales rocket up by as much as 98% in April. On the flip-side,...
May 17, 2021
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