August 2021

98% of Brits cancel product subscription in first year

Nowadays, subscription commerce is very hot. However, most brands are having problems with retaining their customers. Research shows that a staggering 98% of consumers in the United Kingdom cancel their...

August 10, 2021

One delivery platform for shipping excellence: Why e-tailers should focus on a single partner for their shipping needs

New software on one day, a new service provider the next – in our increasingly interconnected and globalized world, the growing range of business applications and points of contact is...

August 9, 2021

8 benefits of video chat for customer service

People do business with people. That’s the main reason why telephone is still such a popular channel. It’s more personal than digital channels. But there’s one channel that has even...

August 6, 2021

Millennials drive cross-border D2C e-commerce

More than half of Millennials have purchased goods directly from international brands in the past six months. Building on shopping habit that started in lockdown. According to eShopWorld’s (ESW) Global...

August 5, 2021

Online luxury brand awareness in Europe

The traditional image of luxury retail is one of a high-end brick-and-mortar business often located in an exclusive historic or architecturally exquisite building in a vibrant city center. Luxury brands...

August 4, 2021

70% of Europeans are open to Live Shopping

Live Shopping is already a standard for online purchasing in China. Moderators or popular Influencers take customers on tours via live video and answer questions via chat. With on average...

August 3, 2021

14% more e-commerce companies in Ukraine

The number of e-commerce companies in Ukraine has increased by 14% since the beginning of 2019. In the same period, the average income of domestic online sellers has grown 1.5...

August 2, 2021

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