MS Direct

Your cross-border solution for CH, UK & Norway: Cross-border e-commerce can be challenging especially when it involves markets like Switzerland, the UK or Norway. MS Direct offers a smart cross-border solution that simplifies your international shipping and customs processes.

With one centralised, API-based platform, you manage everything from classification and customs clearance to tax handling, shipping and returns. The system integrates seamlessly into your existing setup and scales with your needs.

What’s included:

• Classify – AI-powered product classification with precise HS code assignment
• Clear – Smart customs clearance using the most efficient procedure
• Tax – Smooth VAT handling and fiscal representation
• Ship – Local delivery solutions that ensure a consistent customer experience
• Return – Local returns management to reduce lead times and increase satisfaction
• Predict – Real-time dashboards, carrier optimization and actionable insights

The result: less manual work, more transparency, and a cross-border solution built by experts who know the business inside out.

Leading brands and retailers like Mango, BESTSECRET, Amazon, Arena, and Bergzeit already rely on MS Direct.

Find out more: https://www.ms-direct.com/en/products/cross-border/