Direct Link/PostNord released the E-Commerce report 2021!

Direct Link/PostNord released the E-Commerce report 2021! and you can get it for free.

As borders were closed in Belgium due to the pandemic, creating uncertainty in cross-border trade 37% of Dutch and 39% of Belgian consumers have shopped online more often in 2021. 

Thus, more consumers started to shop online domestically, even more, than 20.000 new e-commerce stores opened in 2020. This figure represents 42% of all e-commerce businesses in the country. 

Do you want to know more about international commerce, eCommerce, and also get all the tips and news that might give your company an edge? Subscribe to Cross-Border Magazine and get your digital copy now for free! 

Direct Link/PostNord report concerning delivery expectations

Now in the run-up to Christmas, delivery times are an even more important issue. As this year's studies have shown, 56% of Dutch customers expect their shipment within 3-5 days. In Belgium, the figure is even higher with 64%. But are customers willing to pay more to get their delivery faster? 16% of the consumers would be willing to pay extra for faster delivery in the Netherlands and 20% of the Belgium consumers. As people order more during the pandemic, faster delivery times are expected. Compared to last year, when 12% of the Belgium consumers expected their deliveries within 1-2 days, a significant increase can be seen with 18% in 2021. 

Get more insights on the E-Commerce market in the Netherlands and Belgium, order your free copy of the E-Commerce report from Direct Link/PostNord!