Pitney Bowes, a global technology company that provides commerce solutions in the areas of shipping and mailing, data, and e-commerce, partnered with returns specialists ReBOUND, which is located in the United Kingdom. The partnership between the two companies aims to provide retail brands worldwide with a fast, data-driven international returns solution.
A return solution
Under the agreement, ReBOUND will leverage Pitney Bowes’ US transportation and logistics network. With this, they can process returns for its 500+ retail clients in EMEA. Conversely, Pitney Bowes will leverage ReBOUND’s data-driven platform and shipping technology. This will support cross-border returns for Pitney Bowes clients across the United States, Canada, the United Kingdom and APAC-region.
Lila Snyder, EVP and President of Pitney Bowes Commerce Services, says: “This partnership brings together two leaders in e-commerce logistics services. This way, we can deliver a returns process for lots of global retailers and their customers. By linking our networks, we will expand our collective returns footprint and capabilities. We can offer a seamless international service for e-commerce retailers and consumers.”
Graham Best, CEO of ReBOUND, adds: “The modern consumer, wherever they may be, demands a convenient returns experience and refund process. The technology we offer delivers a data-driven returns strategy. It is particularly helpful for brands exploring how to attract and retain cross-border customers.”