According to ParcelLab, online retailers in Germany should better inform their customers about the status of their online purchase. The study showed that one in four German e-commerce companies only send a single mail after checkout. ParcelLab says these numbers are especially problematic in current times of uncertainty. Room for improvement In 2018, ParcelLab published
87 billion e-commerce shipments in 2018
Globally, the parcel volume reached 87 billion in 2018. This is up from 74 billion shipments in the previous year and this highest score since Pitney Bowes started its Shipping Index. The e-commerce solution provider believes this figure will double within the next six years. It predicts about 200 billion parcel shipments by 2025. The Pitney Bowes Parcel Shipping Index
Shipping size matters
Delivery and return shipping rates differ across industries. Sellers in jewellery, electronics and the medical/Rx industries ship smaller packages than the industries that sell products like books, food/grocery. The differences between the industries are huge. Following the shipping benchmarks report by Shippo, the size of a parcel is a vital determiner of how much a merchant
H&M to limit free shipping because of sustainability
H&M, a clothing retailer with shops present in over 70 countries globally, decided that free shipping is unsustainable for profitability. In sixteen of the countries that the retailer operates in, H&M has introduced a loyalty membership. However, they have now started introducing a minimum order amount for their members if they want free shipping. The H&M
Joint Industry Statement on Brexit and Parcel Delivery
Ecommerce Europe, Fevad, Thuiswinkel.org, Händlerbund, Netcomm, EshopWedrop, An Post, DPD Group and PostNL have presented a joint statement on Brexit and parcel delivery. They opt that the United Kingdom and the EU27 must keep goods and parcels flow efficiently as cross-border retail has been growing exponentially in Europe over the last decade. The main argument of the