Last year was a year of radical breaks and standstills in Germany. Great parts of the economy were paralyzed and consumers and companies alike suffered from drastic restrictions in their usual routines. However, one sector kept the world running. Parcel and courier services mastered the task of processing hundreds of millions of orders. These orders suddenly came on top of
In times of climate change, people around the world are becoming increasingly sensitive and open towards environmentally friendly solutions in their everyday consumption behavior. E-commerce can be a more sustainable alternative to traditional brick-and-mortar retail in many ways. Primarily because it saves a lot of CO2 on the transport side as compared to stationary retail.
Online shops in Germany have done a solid job in terms of shipping online orders to customers, says Ecommerce News. Last year, was a difficult year due to the sudden peak in e-commerce. However, a new study from ParcelLab shows that most things went well, placing test orders at 100 of the largest online shops in Germany to examine the entire shipping process carefully. DHL
According to ParcelLab, online retailers in Germany should better inform their customers about the status of their online purchase. The study showed that one in four German e-commerce companies only send a single mail after checkout. ParcelLab says these numbers are especially problematic in current times of uncertainty. Room for improvement In 2018, ParcelLab published
Globally, the parcel volume reached 87 billion in 2018. This is up from 74 billion shipments in the previous year and this highest score since Pitney Bowes started its Shipping Index. The e-commerce solution provider believes this figure will double within the next six years. It predicts about 200 billion parcel shipments by 2025. The Pitney Bowes Parcel Shipping Index