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January 2021

COVID-19 impact on e-commerce
COVID-19 demanded a lot of changes in the way people live their daily lives. One of the most extreme measurements introduced is the lockdown. It spread to the global level...
January 18, 2021
How visual customer service turns e-commerce into a success story: Four examples with real data
The goal of any e-commerce business is to sell, but the real purpose of a good e-commerce business is to boost sales continually. It makes sense to think that the...
January 14, 2021
Online sales in Belgium grew just as fast in lockdown as in reopening stores
The COVID-19 outbreak in 2020 gave a huge boost to the purchase of products online. As it turned out, it was not only in periods of lockdown. During the easing...
January 12, 2021
UK carriers: Parcels send to EU must have custom declaration form
Post Office customers in the United Kingdom are being warned. Any parcel containing gifts or goods that is being sent to a European Union country must have a custom declaration...
January 11, 2021
SEKO Logistics embarks on next phase of global growth with new investment from Ridgemont Equity Partners
CHICAGO, ILLINOIS: January 7, 2021 – SEKO Logistics, a leading global freight forwarder and third-party logistics provider, has selected Ridgemont Equity Partners, a Charlotte-based middle market buyout and growth equity...
January 8, 2021
COVID-19 fuels 50% increase in omnichannel shopping
The COVID-19 outbreak has democratized e-commerce for all types of consumers, according to Nielsen. Over 18 million CPG buyers (and counting) in the US have flooded the online space since...
January 7, 2021
The Age of Discovery Commerce
Online shopping boomed during the COVID-19 outbreak. This will not change after the crisis. Research done by Facebook shows that 49% of people want to continue to buy online after the COVID-19...
January 6, 2021
Takeback Monday: a peak in returns
Monday the 4 January 2021, has been dubbed 'Takeback Monday'. This is because returns of online purchases are predicted to increase by 63%. This is compared to the average number...
January 4, 2021
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