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January 2021

Cross-Border Sustainable Marketplaces in Europe
The first edition of the TOP 100 Cross-Border Sustainable Marketplaces has been released. This report is based on marketplaces active in Europe. Cross-Border Commerce Europe is an annual analysis of...
January 29, 2021
Impact of second lockdown on e-commerce in Europe
E-commerce has become a lifeline for many physical retailers in Europe that had to close their doors during the COVID-19 outbreak. Currently, these brick-and-mortar businesses can continue their activities online...
January 28, 2021
Cross-border e-commerce in UK saw 57% increase
There was an overall 57% year-on-year increase in cross-border e-commerce sales in the UK in 2020, according to IMRG. The peak holiday trading period in November experienced a 42% YoY like-for-like...
January 27, 2021
The advantages The Art Company gets from Oct8ne’s chatbot
Automatisation in e-commerce is a very important and frequently discussed topic and, with the increasing implementation of chatbots, the way we interact with customers has changed drastically. Applying automatisation to...
January 26, 2021
Cdiscount unveils its new B2B strategy
Building on its expertise, as a French leader in e-commerce, Cdiscount announces a new phase in its development. The marketplace is launching a new strategic B2B activity. A complete marketplace solution...
January 25, 2021
E-commerce grew by 46% in 2020
E-commerce sales grew by 46% in 2020, compared to the previous year - the strongest increase since 2008. Within that, online food sales saw the greatest increase, growing by 79.3%,...
January 22, 2021
Why your live chat needs visual support to offer outstanding customer service
Offering excellent customer service is mandatory in every business. Despite the product or service you sell in your e-commerce business, despite how much you optimize the UX of your web,...
January 21, 2021
Multichannel Merchant names SEKO Logistics a top 3PL for 2021
Multichannel Merchant (MCM) has named SEKO Logistics a MCM Top 3PL for 2021 in its annual listing of leading third-party logistics providers for companies that sell merchandise direct to customers....
January 20, 2021
ChannelEngine raises € 5M in Series A funding round and hires 70 employees worldwide
ChannelEngine, the marketplace integration platform for distributed commerce that enables brands and retailers to manage and optimize their product offerings and orders through online sales channels, announces €5 million in...
January 19, 2021
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