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October 2021

Shoppers vs retailers: omnichannel shopping experiences
Almost two thirds of shoppers say that a poor experience on any channel will make them less likely to shop again with a brand. A potentially damaging disconnect between what...
October 14, 2021
Top 10 online stores in Germany
With total first-party net sales of €13.9 billion generated in Germany in 2020, Amazon is by far Germany’s biggest online store. Considering its first-party business, the German Amazon store generates...
October 12, 2021
MediaMarkt launches marketplace
MediaMarkt is working on a marketplace function for the Dutch and Belgian web shops. The MediaMarkt Marketplatz can already be visited on the company's German website. MediaMarkt has built a...
October 11, 2021
Consumers shift towards social commerce
Just as the COVID-19 pandemic has accelerated the shift online, so too has social commerce developed at a faster pace. Snapchat, Facebook and TikTok see consumers shift towards social commerce...
October 8, 2021
H&M expands its e-commerce business
H&M is expanding online while closing stores in a way that it says reflects the changes it sees in its customers’ behaviour. The store openings are in growth markets while...
October 7, 2021
US retailers further invest in multi-channel
Shopping is becoming an ever more versatile activity. Consumers value the flexibility they have in integrating shopping into their everyday lives. Thanks to smartphones and other mobile devices, consumers and...
October 6, 2021
Interview with Stephane Tomczak, CEO & Founder of DELIVER
We met with Stephane Tomczak, CEO & Founder of DELIVER to tell us more about their 2021 event. DELIVER is Europe’s biggest and most attended elite e-logistics event bringing together all important...
October 5, 2021
Half of online shoppers buy cross-border
Because of the COVID-19 pandemic, more and more consumers find their way to online stores. It has encouraged consumers to buy from retailers they have never ordered from before. Ultimately,...
October 4, 2021
2021 is the year of e-commerce start-ups
Last year was a difficult year for business founders all over the world. Many had to abandon their plans after COVID-19 hit and left the economic outlook insecure and unstable....
October 1, 2021
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