According to parcelLab and YouGov, 71% of online shoppers in Germany prefer to choose which logistics company sends their online order. The most important reason for this is because it enables the consumer to influence the delivery reliability. Another important reason for being able to choose the logistics company handling the delivery, is that customers can choose a delivery
For almost a third of all German online shoppers, purchase on account is the most popular payment method. In 2019, a total of 32.8% of all payments were made through purchase on account in Germany, according to EHI Retail Institute. Most popular payment methods The purchase on account ranks first among the most popular payment methods in online payments in Germany, with
This month, UPS will launch its Saturday delivery service in eight European markets. After European consumers have increasingly turned to online shopping during the COVID-19 crisis, the UPS Saturday Standard service launch followed. The UPS Saturday Standard service will launch in the following eight European markets: the United Kingdom, Germany, France, the Netherlands,
According to ParcelLab, online retailers in Germany should better inform their customers about the status of their online purchase. The study showed that one in four German e-commerce companies only send a single mail after checkout. ParcelLab says these numbers are especially problematic in current times of uncertainty. Room for improvement In 2018, ParcelLab published
Coolblue, founded in 1999 in the Netherlands, announced it has sold its first product to a customer in Germany. This was the official start of the expansion of Coolblue to Germany. The Dutch omnichannel retailer has set the first steps to expand. In the Düsseldorf area, the retailer starts with its own delivery network, installation service, bike couriers and physical stores.