Google aims to help address some of the challenges the world is facing while dealing with the coronavirus outbreak. To do this, the company reserves more than $800 million. Google commits itself to use this to support small- and medium-sized businesses, health organisations and governments, and health workers on the frontline of the pandemic. The commitment of Google
Practicology: omnichannel benchmarking research for Google to identify customer experience
Global digital consultancy Practicology – a Pattern company has delivered a second piece of omnichannel benchmarking research for Google to identify customer experience best practice among Europe’s retailers. The benchmarking research was conducted during 2019, to evaluate the omnichannel customer experience delivered by 223 retailers across 10 countries: Belgium, Denmark,
Price-comparison sites call for new Google Shopping probe
Last week, price-comparison websites hit out at Google's shopping service. Google Shopping has been attacked by 41 price-comparison companies in Europe, which have called on the European Commission to reopen an investigation into Google. A previous fine of €2.4 billion was landed on Google earlier. In a letter sent to Competition Commissioner Margrethe Vestager, the websites
Google Pay adds PayPal integration for online merchants
Online merchants that accept Google Pay in 24 countries are now able to accept payments from PayPal through the mobile wallet, reports TechCrunch. Last year, users who added PayPal as a payment method on Google Pay could then pay for services like Gmail, YouTube, Google Play and Google Store purchases via a PayPal option in Google Pay. Now, eligible merchants can make a
Google makes YouTube videos ‘shoppable’
Search giant Google is testing its Google Express marketplace by putting product recommendations and prices below YouTube videos. According to The Information, the company starts testing this with videos from global footwear giant Nike, among other things, and other brands that are connected to Google Express. Below the relevant videos, links are placed with recommendations