Global digital consultancy Practicology – a Pattern company has delivered a second piece of omnichannel benchmarking research for Google to identify customer experience best practice among Europe’s retailers. The benchmarking research was conducted during 2019, to evaluate the omnichannel customer experience delivered by 223 retailers across 10 countries: Belgium, Denmark,
French FM Logistic expands in south Russia
FM Logistics, a French founded company, expands its logistics activities to the south of Russia. Here, it has opened a 35,000m2 warehouse near the city of Rostov-on-Don. The new warehouse is built to service the region's growing food, retail and manufacturing markets. The logistics company has been active in Russia for close to 25 years, making it an experienced service
MediaMarkt offers its customers in-store smartphone navigation
Since the end of July, MediaMarkt is testing applications in in-store navigation and location-based services for the first time in Germany: In Gründau-Lieblos in Hesse, customers can use their smartphones to be guided precisely to their desired product in the market via an app and thus benefit from a faster and easier product search. This will also relieve salespeople, who will
Payvision offers Apple Pay to merchants in the Netherlands
Apple Pay is trending. It is a nice and simple way for consumers to get their hands on the goods and services they want in just a blink of an eye or with a simple touch. All they have to do is complete payments via their Apple device. Payvision, a data-driven payment processing platform, is one of the licensed global acquirers and early adopters of Apple Pay in the
Global growth: steady developments of the online market
This article was previously published in Cross-Border Magazine Author: Nico Hoeijmans Over the years, it has become significantly easier to buy products and services from anywhere in the world. Having it on your doorstep within only a few days is realised by an increasing amount of e-commerce entrepreneurs, too. For domestic orders, that might not come as a surprise,