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May 2019

Farfetch gives designer bags second life
Luxury marketplace Farfetch has introduced Farfetch Second Life: an initiative to give designer bags a second life. Customers can exchange their beloved handbags for credit. You can use this credit...
May 23, 2019
Personalisation likely to unsettle customers
49% of consumers are willing to sign up for personalisation. However, when it’s done wrong, it makes them uncomfortable. Research done by Periscope By McKinsey shows that consumers will not...
May 22, 2019
Lidl starts selling groceries online in Spain
Lidl recently started selling its groceries online in Spain. For now, the delivery of fresh foods is only available in Madrid. To get the products to customers’ homes, Lidl is...
May 22, 2019
AliExpress includes payment method - Klarna
AliExpress customers in four different European countries can now decide when and how they pay. Adyen, AliExpress’ payment provider now supports Klarna’s ‘Pay Later’ solution. This collaboration is made possible by...
May 21, 2019
Failed deliveries cost industry €1.85 billion ($2.08) every year
Research done by NetDespatch and IMRG shows that failed deliveries have huge financial impacts for all three of the main groups involved; the customer, retailer and carrier. There might be...
May 21, 2019
Zalando starts 2019 with strong growth
In the first quarter of 2019, Zalando successfully expanded its customer reach. The number of active customers increased by 14.1% to 27.2 million and site visits increased by 29.5% to...
May 20, 2019
Migros launches click and collect service with Swiss Post
Supermarket giant Migros has made it possible for its customers to collect webshop orders in their shops across Switzerland. This new service is available due to a partnership between the...
May 17, 2019
Google makes YouTube videos 'shoppable'
Search giant Google is testing its Google Express marketplace by putting product recommendations and prices below YouTube videos. According to The Information, the company starts testing this with videos from...
May 17, 2019
Amazon one-day delivery used by 72% of US consumers
Amazon one-day delivery already sees shipments to the majority of US consumers - 72% of consumers, to be exact.  This was found in a new report by RBC Capital Markets....
May 16, 2019
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