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Sanne Leenders

ASOS buys Topshop, Topman and Miss Selfridge brands
Ecommerce News reports that online fashion retailer ASOS has required Topshop, Topman, Miss Selfridge and HIIT, all brands from Arcadia. This is a retail group that fell into administration at...
February 1, 2021
Cross-Border Sustainable Marketplaces in Europe
The first edition of the TOP 100 Cross-Border Sustainable Marketplaces has been released. This report is based on marketplaces active in Europe. Cross-Border Commerce Europe is an annual analysis of...
January 29, 2021
Impact of second lockdown on e-commerce in Europe
E-commerce has become a lifeline for many physical retailers in Europe that had to close their doors during the COVID-19 outbreak. Currently, these brick-and-mortar businesses can continue their activities online...
January 28, 2021
Cross-border e-commerce in UK saw 57% increase
There was an overall 57% year-on-year increase in cross-border e-commerce sales in the UK in 2020, according to IMRG. The peak holiday trading period in November experienced a 42% YoY like-for-like...
January 27, 2021
The advantages The Art Company gets from Oct8ne’s chatbot
Automatisation in e-commerce is a very important and frequently discussed topic and, with the increasing implementation of chatbots, the way we interact with customers has changed drastically. Applying automatisation to...
January 26, 2021
Cdiscount unveils its new B2B strategy
Building on its expertise, as a French leader in e-commerce, Cdiscount announces a new phase in its development. The marketplace is launching a new strategic B2B activity. A complete marketplace solution...
January 25, 2021
E-commerce grew by 46% in 2020
E-commerce sales grew by 46% in 2020, compared to the previous year - the strongest increase since 2008. Within that, online food sales saw the greatest increase, growing by 79.3%,...
January 22, 2021
Why your live chat needs visual support to offer outstanding customer service
Offering excellent customer service is mandatory in every business. Despite the product or service you sell in your e-commerce business, despite how much you optimize the UX of your web,...
January 21, 2021
Multichannel Merchant names SEKO Logistics a top 3PL for 2021
Multichannel Merchant (MCM) has named SEKO Logistics a MCM Top 3PL for 2021 in its annual listing of leading third-party logistics providers for companies that sell merchandise direct to customers....
January 20, 2021
ChannelEngine raises € 5M in Series A funding round and hires 70 employees worldwide
ChannelEngine, the marketplace integration platform for distributed commerce that enables brands and retailers to manage and optimize their product offerings and orders through online sales channels, announces €5 million in...
January 19, 2021
COVID-19 impact on e-commerce
COVID-19 demanded a lot of changes in the way people live their daily lives. One of the most extreme measurements introduced is the lockdown. It spread to the global level...
January 18, 2021
How visual customer service turns e-commerce into a success story: Four examples with real data
The goal of any e-commerce business is to sell, but the real purpose of a good e-commerce business is to boost sales continually. It makes sense to think that the...
January 14, 2021
Online sales in Belgium grew just as fast in lockdown as in reopening stores
The COVID-19 outbreak in 2020 gave a huge boost to the purchase of products online. As it turned out, it was not only in periods of lockdown. During the easing...
January 12, 2021
UK carriers: Parcels send to EU must have custom declaration form
Post Office customers in the United Kingdom are being warned. Any parcel containing gifts or goods that is being sent to a European Union country must have a custom declaration...
January 11, 2021
SEKO Logistics embarks on next phase of global growth with new investment from Ridgemont Equity Partners
CHICAGO, ILLINOIS: January 7, 2021 – SEKO Logistics, a leading global freight forwarder and third-party logistics provider, has selected Ridgemont Equity Partners, a Charlotte-based middle market buyout and growth equity...
January 8, 2021
COVID-19 fuels 50% increase in omnichannel shopping
The COVID-19 outbreak has democratized e-commerce for all types of consumers, according to Nielsen. Over 18 million CPG buyers (and counting) in the US have flooded the online space since...
January 7, 2021
The Age of Discovery Commerce
Online shopping boomed during the COVID-19 outbreak. This will not change after the crisis. Research done by Facebook shows that 49% of people want to continue to buy online after the COVID-19...
January 6, 2021
Takeback Monday: a peak in returns
Monday the 4 January 2021, has been dubbed 'Takeback Monday'. This is because returns of online purchases are predicted to increase by 63%. This is compared to the average number...
January 4, 2021
Black Friday has permanently evolved into Black Week
Black Friday, the day after Thanksgiving, is traditionally seen in the United States as the start of the holidays and has permanently evolved into Black Week. In the Netherlands, the...
December 30, 2020
COVID-19 responsible for the extreme growth of online purchases
The COVID-19 outbreak is responsible for the extreme growth of 82% in the number of online purchases, according to Picqer, warehouse software for web shops. Picqer says it has analyzed...
December 29, 2020
64% of last-minute Christmas shoppers plan to shop in-store
79% of US shoppers have left their holiday shopping to the last-minute. In addition, they plan to finish buying gifts for loved ones within two weeks of Christmas. According to Klarna,...
December 23, 2020
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